Duties & Responsibilities:

Supervision

• Equitably assign minors to Medical Coordinators ensuring each minor receives personalized care, and that minor to staff ratios are maintained in accordance with ORR and other regulatory requirements.
• Supervise and provide guidance to Medical Coordinators, ensuring compliance with nursing standards, organizational policies, ORR, and other regulatory bodies.
• Coordinate daily medical operations, including scheduling and delegation of tasks. 
• Serve as a liaison between the ORR, the program’s staff, leadership, providers, and other departments, as appropriate. 
• Support professional development by training and mentoring Medical Coordinators.
• Ensure proper staffing coverage for all shifts. 

Service Delivery

• Ensure all minors receive complete medical examination (including screenings for infectious disease) within 48 hours of admission, excluding weekends and holidays.
• Ensure all minors receive the initial dental examination (IDE) between 60- and 90-days following admission, or sooner if directed by state licensing, and preventative follow-up dental care every six (60) months.
• Ensure special dietary requirements are shared with staff and documented. 
• Meet with minors providing explanations of medical care in a child-friendly, age-appropriate manner. 
• Administer and document medication as prescribed and/or needed.
• Monitor minor’s conditions, report symptoms and reactions to medical providers, and seek additional treatment if necessary.
• Develop, implement, and evaluate minor’s care plan in consultation with other ORR and other health care providers.

• Monitor vital signs, provide basic first aid, assist with hygiene needs and education, and assist with the management of the minor’s overall wellbeing.

• Coordinate transportation of minors for all medical, dental, and mental health appointments. 
• Accurately document all assessments, interventions, treatments, and patient outcomes in medical records. 
• Maintain up-to-date medication administration records (MARs) and treatment logs. 
• Ensure compliance with all local, state, and federal regulations (including HIPAA and OSHA).
• Prepare and maintain incident reports, medical error reports, and follow-up documentation. 
• Review charts regularly to ensure completeness, accuracy, and compliance with clinical standards. 
• Promptly address all immediate medical needs of minors. 

Documentation, Monitoring, and Reporting:

• Provide daily, weekly, and monthly reports on medical services and health trends. 
• Report critical incidents, unusual behaviors, or significant health changes to leadership immediately. 
• Track and report communicable diseases, immunizations, and other public health requirements as mandated.
• Communicate with family members, guardians, and case managers regarding health updates as appropriate.
• Communicate with health providers as needed.
• Participate in interdisciplinary team meetings and case reviews, providing medical input. 

Human Resource Management

• Provides supervision, direction, and support to Medical Coordinators.
• Provides orientation and training to Medical Coordinators according to regulatory body requirements. 
• Creates the schedule for YCW while keeping with specified staff-client ratios. 
• Schedules and conduct monthly staff meetings. 
• Ensures that staff receive required training and professional development within the specified time frames. 
• Conducts performance evaluations and/or improvement plans for all staff directly under his/her direct supervision. 

Risk Management and Quality Assurance:

• Ensure medications are appropriately labeled and stored at all times. 
• Conduct audits of MARs and medication, immediately address any discrepancies with staff and report any to Supervisor.
• Performs PQI functions as assigned by Supervisor.
• Participates with ongoing safety inspections. 
• Participates monthly in the fire drill. 
• Timely and accurately submit Unusual Incident Reports and include all relevant documentation required by regulatory bodies.

Training:

• Assess training needs based on findings from documentation reviews and implement targeted training sessions to address areas of improvement.
• Collaborate with leadership to ensure staff receive continuous education aligned with agency policies and regulatory guidelines.
• Maintain compliance with any required continued education, and licensure requirements. 

Additional Duties:

• Participates in all related trainings, in-services, and staff meetings as required by COA and funding/licensing sources.

• Attends mandatory conferences and trainings as scheduled for professional development. 
• Comply with all policies, procedures and requirements necessary to perform the functions of this position. 
• Ability to work a flexible schedule including early mornings, late evenings and some weekends. 
• On call 24 hours 7 days a week unless otherwise specified by supervisor.
• Must be available to work beyond your regular schedule in crisis situations or if there is a declared agency emergency.
• Performs other duties as assigned by supervisor.

Physical Demands:

• Ability to lift and carry up to 25 lbs.
• Ability to walk, bend, stoop, stretch, squat, kneel, push, pull, and sit. 

Educational & Experiential Requirements:

• Be at least 21 years of age. 
• Minimum of one (1) year of employment in public health or a healthcare setting with demonstrated experience in care coordination, health administration, or direct clinical care AND
• Licensed Registered Nurse (RN) with a bachelor’s degree or higher health-related qualification (e.g., Physician Assistant, Nurse Practitioner)
• One (1) year supervisory experience. 
• Valid Florid Driver’s License and ability to pass motor vehicle records (MVR) clearance. 

Reporting to this position:

• Medical Coordinators