What are the responsibilities and job description for the Case Manager position at Catholic Charities of the Archdiocese of Chicago?
Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives, nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith.
Role Overview
The Case Manager will assess client needs, deliver personalized support and advocacy, coordinate services, maintain documentation, collaborate with teams, and pursue continuous learning.
The Case Manager will assess client needs, deliver personalized support and advocacy, coordinate services, maintain documentation, collaborate with teams, and pursue continuous learning.
Schedule: Sunday - Thursday. Sunday (7am - 3pm). Monday - Thursday (10am - 6pm).
Job Responsibilities
- Conduct comprehensive assessments to determine client needs and service eligibility. Develop, implement, and monitor individualized service plans in collaboration with clients.
- Provide direct support and guidance to clients, offering emotional support and practical resources. Facilitate access to services, including housing assistance, employment training, financial aid, and counseling.
- Maintain accurate and timely documentation of client interactions, progress, and outcomes in compliance with CCAC policies. Advocate for clients within the community and assist in navigating social services and resources.
- Collaborate with multidisciplinary teams to coordinate services and ensure comprehensive care. Engage in outreach efforts to raise awareness of available programs and services.
- Engage in ongoing learning, training, and skill development, seeking and applying feedback to continuously improve performance and contribute to team and organizational success.
PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.
- Kneel and move from sitting, bending, kneeling, or standing multiple times a day
- Lift, push, and pull up to 10 lbs
Other Requirements: Comply with program and/or requirements related to:
- Background check
- FBI/State Fingerprints, DCFS CANTS
- DMV Check
Additional Requirements
- Autombile Insurance
- Driver's License
Education and Experience Requirements:
Minimum
- Associate's Degree (AA) in a related field of study 1-3 years relevant experience
- Excellent written and verbal communication skills. Strong interpersonal skills.
- Ability to work effectively both independently and as part of a team
- Proficiency in Microsoft Office suite
Preferred
- Bachelor's Degree in Arts/Sciences (BA/BS) in a related field of study 3-5 years relevant experience