INTERN - Volunteer Program Specialist

Job Summary

At Catholic Charities of Ingham, Eaton, and Clinton Counties, every team member plays an essential role in advancing our mission to serve vulnerable individuals and families with compassion and dignity. As part of our team, you will contribute to a wide range of services aimed at fostering hope, healing, and empowerment within the communities we serve.

Key Responsibilities

• Work schedule aligns with the Summer, Fall, and Spring academic semesters
• Review and process volunteer applications in a timely and professional manner
• Match volunteers to appropriate roles based on their skills, interests, and program needs
• Provide program-specific orientation and clearly outline volunteer roles and responsibilities
• Maintain accurate volunteer schedules and coordinate shift assignments
• Utilize the volunteer management system (Volgistics) and offer technical support to volunteers as needed
• Under the guidance of the Volunteer Program Manager, plan and implement volunteer appreciation events and engagement initiatives
• Perform other related duties as assigned to support the success of the volunteer program
  
  
  

Qualifications

• Education: High School completion
• Experience: previous experience in volunteer coordination or previous volunteer background is a plus.
• Required Licenses, Certifications, and Training: Degree or license in related field
  
  
  

Personal Attributes Anticipated

• Mission-Driven: Demonstrates a deep commitment to the mission and values of Catholic Charities of Ingham, Eaton, and Clinton Counties, and incorporates them into daily work
• Collaborative Team Player: Thrives in a team environment, contributing positively and working effectively with others to achieve shared goals
• Solution-Oriented Problem Solver: Proactively identifies challenges and develops practical, innovative solutions to address them
• Culturally Sensitive: Demonstrates awareness and respect for the cultural diversity of both colleagues and clients, fostering an inclusive and supportive environment
• Integrity: Upholds a strong moral character, consistently doing what is right, and responsibly using time and resources to serve the organization’s mission
  
  
  

Work Environment & Physical Demands

• This position is on-site and may not be eligible for remote work
• Attendance at occasional meetings or events outside regular business hours is required
• The role involves working with sensitive or potentially traumatic information and direct interaction with individuals or families in crisis
• Physical requirements include frequent use of hands for handling objects, tools, or controls; talking, bending, squatting, twisting, climbing, kneeling, reaching, and occasionally lifting or carrying up to 30 pounds
• Vision requirements include close-up work, distance vision, and the ability to adjust focus
• The work environment may involve varying degrees of physical discomfort and occasional loud noise
• Occasional driving, potentially with Clients, during the workday may be needed for operational purposes
• Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions
  
  
  

Comments:

This job description is intended to outline the essential functions, general supplementary tasks, and key requirements for successful performance in this role. It is not an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Additional tasks may be assigned, and management reserves the right to modify duties as needed.