Demo

CASAC

Catholic Charities of Chenango County
Norwich, NY Full Time
POSTED ON 5/7/2026
AVAILABLE BEFORE 7/6/2026

Overview

The CASAC will play a pivotal role in the innovative Safe Options Support (SOS) team, which will provide comprehensive care to street homeless individuals.

The multi-disciplinary SOS team will consist of a Team leader, Clinicians, CASAC, Care Managers, and Peer Specialists. The team will support program participants in the community through the application of Critical Time Intervention, evidence-based, model of care.

The CASAC’s role will involve community outreach on the streets, coordinating participants needs before and after their move from street to home, enhancing their daily living skills, providing supportive counselling, and advocating on their behalf when faced with discrimination or healthcare inequities. Member choice, harm reduction, non-coercion, flexibility and person-centered core elements are essential to this team.

The SOS teams will continue to follow participants for several months after housing placement to ensure their stability, independence and wellbeing in their new community. The role will require field-based work, periodic on call coverage, and a willingness to work flexible hours.

This is an exciting opportunity for a CASAC who is looking to transform community healthcare in The Southern Tier and making long-lasting positive changes in the lives of homeless individuals.

Responsibilities

· Persistent and assertive outreach and engagement using strength-based approaches beginning either at known “hang-outs” or “Hot spots” or during an inpatient hospital admission or emergency department visit

· Partnering and collaborating with current street outreach teams, local police precincts, members/caregivers to identify those in most need of outreach and care and Department of Social Services.

· Continuously assess the health and social needs of participants through SOS’s conversational and observational assessments and formalized risk assessments tools for those identified as being at high risk;

· Participate in hospital discharge planning meetings to identify the best community resources for returning patients;

· Provide short term therapeutic counseling and support to participants pre and post housing

  • Collects and reports data, as required and work with team leader, data analyst and other SOS teams to use data to inform future care delivery

· Once housed work with participants and their housing providers to resolve clinical issues that are impacting on the participant’s ability manage, and retain supportive housing;

· Foster relationship with community provides to ensure that recipients are connected with appropriate services as they transition back into the community;

· Appointment navigation including accompaniment to appointments, travel training, reengagement in community care, and addressing barriers to care;

· Facilitating crisis interventions, referrals and hospitalizations as appropriate

· Obtain historical and collateral information from multiple sources to support participants behavioral and physical health needs;

· Monitor, evaluate and record participant progress with respect to care plan goals;

· Attend and participate in team meetings and supervisory sessions;

· Perform other related duties as assigned.

Essential Knowledge, Skills and Abilities:

· Experience working with homeless and/or precariously housed populations preferred but not required;

· Knowledge of homeless resources in the Southern Tier

· Knowledge of counseling principles and methods for mental illness and substance use disorders ;

· Knowledge of treatment, rehabilitation, and community support programs as they relate to recipient/residents, families, and staff;

· Ability to develop, evaluate, implement, and modify treatment intervention to meet the needs of individual recipients;

· Ability to prepare accurate and timely reports;

· Computer proficiency in Health Information Technology and Microsoft applications such as MS Word, Excel, PowerPoint.

This position may require travel throughout the three counties we serve; Chenango, Broome and Otsego

Pay: $23.81 - $28.67 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Vision insurance

Work Location: In person

Salary : $24 - $29

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