What are the responsibilities and job description for the Digital Literacy Program Manager position at Catholic Charities of Central Colorado, Inc.?
To establish and manage a digital literacy program at Catholic Charities of Central Colorado. The program will provide access to technology and training in using that technology in order to enhance the stability of individuals and families. The two elements of programming include classes in digital literacy and technical support to individuals using technology. The computer lab at the Hanifen Center and a mobile classroom will be used in delivering the program.
Essential Duties
Coordinate classes to be delivered at Sand Creek Library and Ruth Holley Library with Pikes Peak Library District staff.
Transport mobile classroom to various locations using your personal vehicle.
Employ Northstar digital curriculum in designing classes on basic computer skills.
Design calendar of classes and technical support workshops.
Coordinate with Catholic Charities' Family Connections Program and other adult services programming to serve clients in those areas in technical support services and for referral to classes.
Design technical support services which are both session-based and one-on-one.
Recruit, train, and retain volunteers to facilitate classes and provide technical support services.
Work with the Marketing & Communications Department to publicize classes and workshops.
Solidify outcomes tracking and structure for reporting outputs and outcomes with management and Performance & Innovation Department.
Procure laptops and other hardware for clients and for mobile classroom, in concert with agency IT specialists, and coordinate their maintenance.
Take charge of on-site computer lab to include procedures for use, arrange for mentoring help as needed, and coordinate maintenance on equipment.
Competencies
Skilled in working with computer and internet technology to include connectivity and troubleshooting minor IT technical challenges.
Ability to instruct adults.
Understanding of adult learning principles.
Ability to work with individuals and families with barriers to stability.
Non-judgmental, respectful approach to working with people of different backgrounds.
Patience and ability to accommodate different learning abilities, especially as relates to technology.
Work Environment
A majority of the assigned duties are performed in an office environment.
The employee is subject to both inside and outside environmental conditions.
Reasonable accommodation can be provided to enable people with disabilities to perform the described essential functions of this position.
This description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. It is intended to be an accurate reflection of the principal job elements essential for making compensation decisions.
High School diploma/equivalent. Bachelor's degree in the field of sociology, psychology, other social science, business, or education preferred.
Experience working with people with barriers to stability such as economic insecurity, lack of educational opportunity, disability, language barriers, etc.
Experience and expertise with computer and internet technology.
Experience in a teaching environment.
Experience in adult education a plus.
Bilingual in English and Spanish a plus.
Valid driver's license.
Reliable transportation to travel to various off-site mobile classroom locations.
Demonstrated self-starter and ability to work independently with little supervision.
Ability and willingness to work within the established structure of Catholic Charities.
Ability to work efficiently, effectively, and multitask in a fast-paced environment.
Demonstrated ability to apply culturally appropriate skills in interactions with clients, co-workers, volunteers, partner agencies, and other community members.
Excellent communication (verbal and written), problem solving, listening, and interpersonal skills, with the ability to form and maintain positive work relationships.
Occasional evenings and weekends are required to accommodate meetings and special events.
Compensation
The salary range for this position is $18.07 - $21.50 $1.00 bilingual differential. Salary is determined based on the applicant's incoming skills and experience, and the budget at time of hiring.
Position Classification
Nonexempt
Full Time: 40 hours per week
Schedule: Monday - Friday
Benefits
Discretionary Time Off (used for sick leave and vacation)
Spiritual Enrichment (2 hours monthly)
Employee Assistance Program
Paid Holidays
Paid Leave and Unpaid Leave
Dental Insurance
Medical Insurance
Vision Insurance
Short-term Disability Insurance after 30 days of employment
Long-term Disability Insurance after 6 months of employment
Workers' Compensation Insurance
Life Insurance
$2,000 Dependent Life Insurance for spouse and each eligible child
$50,000 Term Life/AD&D (accidental death & dismemberment) Insurance
Pension Plan (6-8% of wages plus interest) with 20% vesting after 1 year of service
Public Service Loan Forgiveness
Equal Employment Opportunity
Catholic Charities is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, color, religion, national origin, disability, military status, genetic information, or any other status protected by applicable state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment.
Applicants and employees need not be Catholic. However, all employees are governed by Canon Law or the teachings of the Catholic Church.
PI212706656
Essential Duties
Coordinate classes to be delivered at Sand Creek Library and Ruth Holley Library with Pikes Peak Library District staff.
Transport mobile classroom to various locations using your personal vehicle.
Employ Northstar digital curriculum in designing classes on basic computer skills.
Design calendar of classes and technical support workshops.
Coordinate with Catholic Charities' Family Connections Program and other adult services programming to serve clients in those areas in technical support services and for referral to classes.
Design technical support services which are both session-based and one-on-one.
Recruit, train, and retain volunteers to facilitate classes and provide technical support services.
Work with the Marketing & Communications Department to publicize classes and workshops.
Solidify outcomes tracking and structure for reporting outputs and outcomes with management and Performance & Innovation Department.
Procure laptops and other hardware for clients and for mobile classroom, in concert with agency IT specialists, and coordinate their maintenance.
Take charge of on-site computer lab to include procedures for use, arrange for mentoring help as needed, and coordinate maintenance on equipment.
Competencies
Skilled in working with computer and internet technology to include connectivity and troubleshooting minor IT technical challenges.
Ability to instruct adults.
Understanding of adult learning principles.
Ability to work with individuals and families with barriers to stability.
Non-judgmental, respectful approach to working with people of different backgrounds.
Patience and ability to accommodate different learning abilities, especially as relates to technology.
Work Environment
A majority of the assigned duties are performed in an office environment.
The employee is subject to both inside and outside environmental conditions.
Reasonable accommodation can be provided to enable people with disabilities to perform the described essential functions of this position.
This description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. It is intended to be an accurate reflection of the principal job elements essential for making compensation decisions.
High School diploma/equivalent. Bachelor's degree in the field of sociology, psychology, other social science, business, or education preferred.
Experience working with people with barriers to stability such as economic insecurity, lack of educational opportunity, disability, language barriers, etc.
Experience and expertise with computer and internet technology.
Experience in a teaching environment.
Experience in adult education a plus.
Bilingual in English and Spanish a plus.
Valid driver's license.
Reliable transportation to travel to various off-site mobile classroom locations.
Demonstrated self-starter and ability to work independently with little supervision.
Ability and willingness to work within the established structure of Catholic Charities.
Ability to work efficiently, effectively, and multitask in a fast-paced environment.
Demonstrated ability to apply culturally appropriate skills in interactions with clients, co-workers, volunteers, partner agencies, and other community members.
Excellent communication (verbal and written), problem solving, listening, and interpersonal skills, with the ability to form and maintain positive work relationships.
Occasional evenings and weekends are required to accommodate meetings and special events.
Compensation
The salary range for this position is $18.07 - $21.50 $1.00 bilingual differential. Salary is determined based on the applicant's incoming skills and experience, and the budget at time of hiring.
Position Classification
Nonexempt
Full Time: 40 hours per week
Schedule: Monday - Friday
Benefits
Discretionary Time Off (used for sick leave and vacation)
Spiritual Enrichment (2 hours monthly)
Employee Assistance Program
Paid Holidays
Paid Leave and Unpaid Leave
Dental Insurance
Medical Insurance
Vision Insurance
Short-term Disability Insurance after 30 days of employment
Long-term Disability Insurance after 6 months of employment
Workers' Compensation Insurance
Life Insurance
$2,000 Dependent Life Insurance for spouse and each eligible child
$50,000 Term Life/AD&D (accidental death & dismemberment) Insurance
Pension Plan (6-8% of wages plus interest) with 20% vesting after 1 year of service
Public Service Loan Forgiveness
Equal Employment Opportunity
Catholic Charities is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, color, religion, national origin, disability, military status, genetic information, or any other status protected by applicable state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment.
Applicants and employees need not be Catholic. However, all employees are governed by Canon Law or the teachings of the Catholic Church.
PI212706656
Recommended Skills
- Management
- Leadership
- Operations
- Problem Solving
- Project Management
- Team Building
Salary : $18 - $22
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