Clinical Case Manager

The Clinical Case Manager will provide culturally responsive, trauma-informed mental health and community-based case management services to eligible children, youth, adults, and families in Alameda County using evidence-based treatment models. This may include providing time limited individual and group psychotherapy, case management, brief check-ins, providing group services and resource linkage. All program staff are required to maintain fidelity to program and treatment models and comply with timeliness and accuracy to documentation requirements.

Essential Responsibilities:

• Deliver treatment to individuals, families, and groups to best meet the immediate need of clients.
• Provide relevant services including facilitated linkages to the multiple services of Catholic Charities East Bay and to appropriate community-based resources needed to help clients meet identified goals.
• Learn, adhere to, and deliver evidence-based treatment models and community clinical case management services.
• Establish and maintain effective working relationships with a variety of clients from diverse cultural backgrounds.
• Document all provided client services.
• Conduct clinical and case management assessments.
• Engage clients in the development of treatment plans to address issues identified in the assessment.
• Conduct services in homes, Catholic Charities offices, or wherever is needed as determined by client needs.
• Adhere to agency and program data collection requirements.
• Other responsibilities as determined by program needs.
  
  

Success Metrics:

• Proficient in the delivery of evidence-based treatment models used by the program
• Proficient in the delivery of community-based clinical case management services.
• Effective working relationships with program stakeholders.
• Assessments, service and treatment plans are completed in a timely manner in accordance with program requirements.
• Service delivery to clients is conducted in a culturally responsive, strengths-based, and flexible manner to continually adapt to and meet changing client needs.
• Develop and maintain referral relationships with external client support agencies.
  
  

Ensure client service documentation is accurate and completed within 48 hours of client interaction.

Qualifications

• Master’s Degree from an accredited college or university majoring in social work, marriage and family therapy, or clinical counseling.
• A minimum of 1 year providing clinical counseling services to individuals, groups or families. Graduate school practicum placements may be counted toward years of services for new graduates.
• BBS REGISTRATION: Possess a license or be license eligible as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapists (LMFT), or Licensed Professional Clinical Counselor (LPCC), or be a registered AMFT , APCC,or ASW the California Board of Behavioral Sciences. Clinical supervision hours available.
• Experience delivering trauma informed clinical case management. This must include individual counseling, as well as family counseling or group counseling.
• At least two (2) years of experience providing culturally competent, trauma-informed case management and mental health support to children, youth, adults, and families.
• Excellent writing and communication skills.
• Experience with restorative practices a plus.
• Bilingual candidates encouraged to apply.
• Ability to drive to and from various office and community-based locations and possession of a valid driver’s license, proof of insurance.
• Possession of a valid driver's license, proof of insurance and personal vehicle to provide services in the community including at school sites, CCEB offices, and client homes.
• TB test, fingerprinting, and background check with clearance to work with children and youth.
  
  

Core Competencies:

• Knowledge and skills of principles, models, and techniques clinical case management
• Ability to establish quick rapport and maintain effective and culturally responsive working relationships with clients from diverse cultural backgrounds.
• Ability to provide therapeutic case management services linking clients to community resources.
• Knowledge of laws and regulations governing mental health counseling and crisis management sufficient to guide practice with regular supervision.
• Computer skills a must, including competency using a client centered database.
• Ability to produce timely, clear, and concise documentation.
• Willingness to participate in CCEB quality assurance activities as specified by the agency.
  
  

Commitment to the mission and goals of Catholic Charities East Bay.