Migration Assistant

• Reception:
• Greeting and assisting clients and visitors at the front desk; answering and directing incoming phone calls in a professional and courteous manner.
• Assessing the nature of walk-in inquiries and referring clients to the appropriate staff or services.
• Providing general information to the public regarding office services, including consultation and intake schedules, Immigration Hotlines, and parish outreach programs.
• Managing incoming telephone communications, including answering inquiries, routing calls, and taking messages as needed.
• Scheduling, confirming, and canceling client appointments for legal services staff.
• Assisting Program Coordinators with the organization and coordination of events and volunteer activities.

• Administrative responsibilities:  
• Reviewing and sorting incoming mail for all staff; preparing and sending outgoing mail; identifying time-sensitive correspondence and directing it to the appropriate team members.
• Managing client records using the client management system (LawLogix), including data entry, updates, deadline tracking, and logging all client-related correspondence.
• Assisting with client communication, including translating legal documents and providing interpretation services, as needed.
• Entering data into various databases in accordance with program and contract requirements.
• Processing program-related forms, including intake and other administrative documents.
• Sorting and filing correspondence into client files accurately and efficiently.
• Retrieving and returning client files from storage cabinets; ensuring files are properly labeled and organized.
• Operating office equipment to fax, scan, and photocopy documents.
• Managing office supplies and equipment, including organizing supplies, restocking as needed, and ensuring printers and fax machines are functional.
• Monitoring incoming faxes and distributing them to appropriate staff.
• Supporting the Director of Operations and Program Coordinators with administrative tasks and special projects.
• Providing clerical support to multiple migration counselors and attorneys, including filing, copying, and mailing.
• Performing other administrative and clerical duties as assigned.

• Remain stationary at a work station and in meetings, and use a computer at least 75% of the time.
• Bend, stretch and use short ladder in order to file.
• Willing and able to travel in Rockland, Duchess and Orange counties and to and from New York City.

• Bilingual in English and Spanish;

• Comfort using technology and inputting data;
• Highly motivated and self-starter;
• Good communication and analytical skills; and
• Good interpersonal skills.

Salary : $27