Administrative Assistant

Description

OUR PURPOSE

Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services, and Parish & Community Engagement.

Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission-driven individuals are recognized and rewarded.

Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths, as well as an inclusive and welcoming environment for staff, volunteers, and program participants.

PURPOSE OF POSITION:

The Administrative Assistant serves as the main contact person for Centro San Juan Diego and is a representative agent of our mission, performing all position responsibilities under the supervision of the Program Manager. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Performs routine secretarial functions such as answering and transferring phone calls, taking messages, receiving visitors, filing, mail routing, scheduling meeting rooms, copying, faxing, and record keeping. 
• Screens, responds, and routes general questions, inquiries, and complaints from visitors, students, teachers, and other offices using appropriate communication tools and established protocols and procedures in a manner that is friendly and sincere, making all feel welcomed and comfortable. 
• Research and provide background information for issues and projects engaged in by CSJD. 
• Research and maintain relevant resources for the community up to date. 
• Composes and processes correspondence for CSJD as assigned. 
• Manage calendar and schedule for use of the facility/rooms (scheduling for classes, meetings, rentals, etc.). 
• Ensure the general maintenance of classrooms and spaces, including updating signs, bulletin boards, etc. 
• Schedule appointments for programs (lawyers, therapy, and tax preparation, etc.) when necessary. 
• Helps register students and collect any fees (when necessary), and ensures the accuracy of student database records. 
• Process invoices and assist with the preparation of deposits as needed. 
• Assists with major events, meetings, and programs related to setup, on-site supervision, coordination, etc. 
• Assists with the setup/teardown of conference rooms for multiple meetings and events for CSJD, as needed. 

Requirements

•  Strong written communication skills. 
• Effective listening and verbal communication skills. 
• Bilingual (English/Spanish) in both oral and written communication required. 
• Customer service orientation with solid phone etiquette. 
• Ability to operate basic office equipment. 
• Knowledge of office processes, practices, and computer software applications, including the Microsoft suite of Office products (Word, Excel, PowerPoint, and Publisher). 
• Ability to meet deadlines and schedules for the work area. 
• Ability to plan, organize, and prioritize assignments, projects, and daily tasks. 
• Ability to assess problems and identify solutions. 
• Information gathering and monitoring skills. 
• Work and time management skills. 
• Demonstrates flexibility, adaptability, and initiative. 

EDUCATION and/or EXPERIENCE  

Requires a high school diploma, bachelor's degree preferred. 

COMPENSATION & BENEFITS:

Training: We provide a robust training curriculum that will support our employees throughout their careers. Training provided within the first year of employment includes: De-escalation & Safety; Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed Care; and many more.

Benefits: In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including:

• Extensive Paid Time Off (equivalent of 4 weeks accrual for new employees - increasing based on tenure), promoting work-life balance.
• 15 Paid Holidays annually (shelters are 24/7, so if a holiday is      worked, holiday pay is included.)
• Sabbatical Leave Program: Employees who have completed seven years of continuous full-time service are eligible for a paid sabbatical leave to support rest, renewal, and professional or personal growth. Eligible staff may take 4 weeks of sabbatical leave.
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
• May be eligible for Public Service Loan Forgiveness through      Federal Student Loans, and many more benefits.

**Part-time employees (20-29 hours per week) also receive paid annual leave, company-paid holidays, and a 403b retirement plan with agency contribution and match.

ARE YOU READY TO JOIN OUR TEAM?

If you are ready to answer the call and make a difference, please submit your application online at ccdenver.org/careers. We look forward to meeting you!

We conduct background checks as part of our hiring process.

Drug-Free Workplace

Catholic Charities serves all with respect and dignity, without discrimination, in compliance with all local, state, and federal laws. Consistent with applicable laws, Catholic Charities makes all decisions involving any aspect of employment or volunteer relationships without regard to any status or characteristic protected by local, state, or federal law, other than those positions which are deemed ministerial in nature (such as Chaplain requiring a clerical background). Unlawful discrimination and/or harassment is inconsistent with our philosophy of doing business and will not be tolerated. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

EEO/AA