What are the responsibilities and job description for the Parent Educator / Case Manager II position at Catholic Charities and Careers?
POSITION SUMMARY:
This is an outreach/environmental/community services position. This person may work under the regular supervision of a higher classification. As the person gains work experience within the Agency, he/she will assume a selected caseload through which an increasing knowledge of Agency policies and procedures may be acquired. Duties may change depending on program needs.
The individual is expected to embrace the co-occurring treatment philosophy which integrates a strength based, child/family centered, trauma informed, culturally competent, and recovery oriented philosophy. The staff will carry a selected range of cases through which an increasing knowledge of best practice principles and methods, and knowledge of community resources is demonstrated.
GENERAL DUTIES/ RESPONSIBILITIES:
- Interprets Agency services to clients and community.
- Written case record maintained for each family served and contains information required.
- Standardized case closing form completed and submitted to DCF case worker or community support worker no later than 10 days after end of service.
- Complete standard Parenting Support Services checklist for each Session with family.
- Complete Parenting Support Services baseline assessments and Family Service Plan (FSP) within first 3 visits.
- Initial in home (or Parent Preferred location) visit as soon as possible but at least within 15 business days of receipt of referral.
- Assist families with light case management.
- Maintain accurate and up to date data in data systems.
- May conduct presentations in the community to promote the program and recruit clients.
- Successfully engage clients in services as demonstrated by client service plan completion rates, maintained or increased client functioning and client completion of service plan objectives.
- May formulate mutually agreed-on and measurable service plan goals and objectives.
- Perform 100% of assigned productivity expectation.
- Encourage increased independence and recovery of clients.
- Understand and follow agency policies and procedures.
- Participate in ongoing supervision, consultation, staff meetings, and appropriate training.
- May function as team member with others.
- Identifies community needs.
- Learns community resources.
- Provides advocacy services.
- Carries volume of work within range established by Agency.
- Accept and carry out other related duties upon request
- PQI Functions:
- Ensure the consistent accurate collection of the data
- Identify patterns and trends for program
- Use results of data to inform supervisor of trends that may impact services
QUALIFICATIONS:
- Bachelor’s degree or Associates Degree working towards a Bachelor’s degree preferably in a human service field with knowledge of Community Resources.
- In addition to the above qualifications, specialized knowledge and experience not necessarily related to formal education or training (e.g. knowledge and understanding of another language, a sub-culture) which equips him/her to provide services to a particular segment of the Agency's clientele may be required.
- Triple P Level 4 certification
- Triple P level 4 training in either the 0-12 or teen level with willingness to be trained in the other level
- Circle of Security certification (COS)
- Bilingual (English/Spanish) preferred.
COMPETENCIES:
- Experience providing Triple P / COS interventions preferred
- Experience/comfort in providing help to families experiencing behavioral/emotional difficulties with recent onset
- Promotes family empowerment and strengths by initiating and maintaining respectful, functional relationships with parents and their children while maintaining appropriate boundaries
- Demonstrated initiative, self-direction, flexibility, leadership and decision making skills
- Demonstrated ability to work cooperatively as a member of a team and with other community agencies as well as independently with minimal supervision.
- Excellent written and oral communication skills
- Work constructively and contribute to a harmonious and effective work environment
- Handle work in a professional manner with tact, diplomacy and confidentiality
- Solid problem-solving abilities within the Triple P/ COS scope of practice; ability to set priorities and manage conflicting demands
- Strong time management and organizational skills
- Excellent interpersonal, communication and public relations skills with capacity to relate to clients of different experiences and needs
- Careful attention to detail
- Skills to maintain client records and database
- Flexible work hours to ensure access to the service