Demo

DVSA Program Shelter Assistant

Catholic Charities and Careers
Council Bluffs, IA Full Time
POSTED ON 12/31/2025
AVAILABLE BEFORE 2/28/2026
Description:


Are you looking to make a real difference in the lives of others? Join the Catholic Charities team! For the last 100 years, we have had the distinct honor to provide help and hope for those in need. At Catholic Charities, our mission is to empower individuals and strengthen families. We do this through our vital programs including a food pantry, counseling services, emergency family shelter, domestic violence and sexual assault programming and refugee resettlement. We care for the dignity of the person, regardless of background and strive to provide unparalleled support for those in need.

We are seeking a compassionate and dedicated individual to join our team as a Shelter Assistant, specializing in supporting survivors of domestic violence and sexual assault. As a Shelter Assistant, you will play a crucial role in providing support, advocacy, and resources to individuals and families seeking refuge and safety from abusive situations.

We Offer

  • Competitive pay
  • 35-hour workweek
  • Generous vacation and sick pay*
  • 14 paid holidays*
  • Paid Parental Leave*
  • Tuition Reimbursement*
  • Comprehensive benefits including Medical, Dental, Vision, and Flex Spending Plans*
  • Employer-paid Life Insurance and Long-Term Disability Insurance*
  • 403(b) retirement plan with employer matching
  • A supportive and uplifting working environment
  • Benefits are available for full-time employees and may be subject to waiting period.

Key Responsibilities

  • Provide direct support and crisis intervention to survivors of domestic violence and sexual assault and their children residing in the shelter.
  • Assist with the intake process for new residents, ensuring their immediate needs are met.
  • Collaborate with shelter staff to create a safe and supportive living environment for residents.
  • Conduct safety assessments and develop safety plans with residents.
  • Facilitate support groups and educational workshops on topics related to domestic violence and sexual assault.
  • Maintain accurate records and documentation of services provided.
  • Participate in regular staff meetings, trainings, and supervision sessions.
Requirements:
  • Bachelor's degree in social work, psychology, or a related field preferred.
  • Experience working with survivors of domestic violence and sexual assault strongly preferred.
  • Knowledge of trauma-informed care principles and crisis intervention techniques.
  • Strong communication and interpersonal skills.
  • Ability to maintain confidentiality and adhere to ethical guidelines.

Additional Expectations

  • To ensure the safety and well-being of the individuals we serve, a criminal background screening, including Child and Dependent Adult Abuse registry check is required for all employees and volunteers. Conviction of a crime will not automatically disqualify you from employment; the nature, severity, and recency of the crime will be considered in relation to the position.
  • FBI fingerprinting.
  • Flexibility to work evenings, weekends, and holidays as needed.

Salary.com Estimation for DVSA Program Shelter Assistant in Council Bluffs, IA
$50,295 to $64,621
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