School Operations Manager

The CHS School Operations Manager is responsible for managing operations and interactions at CHS Centers. The individual will oversee administrative functions, lead and maintain team accountability, ensure compliance and quality, and develop and ensure policies and procedures for CHS Centers. The School Operations Manager will be an effective leader and administrator with strong experience leading operational activities relating to program support services, including but not limited to transportation, campus safety and security, facility maintenance, and food services. The individual will have strong skills in planning and organization, effective verbal and written communication, conflict management, and experience ensuring operational facility compliance with OCDEL, NAEYC, and other high-quality standards. The School Operations Manager will report to the CHS Center Director, with whom the individual will work closely to strategize on risks and issues. The starting salary for this position will be $60,000 to $69,344 per year, based on expertise.

Responsibilities:

• Managing CHS Center data, outcomes, and trends on operational and administrative areas including staff retention, financial forecasts, and logistics
• Overseeing inventory and the requisition process, including EPro; maintaining inventory data related to outside suppliers
• Administering the contract for custodial/building services and coordination of internal staffing and external schedules for the Center
• In collaboration with Central Office, developing and maintaining CHS policies and procedures, identifying potential risks and addressing them accordingly
• Managing and maintaining center technology systems, in collaboration with Central Office IT department
• Collaborating with the Center Director to set and implement operational strategies
• Updating and training center staff on emergency response plans
• Acting as main point of contact/Primary Incident Commander for the Emergency Response Plan; overseeing required monthly and yearly emergency drills
• Making regular visits to classrooms to ensure alignment and maintenance of expectations, accountability, and best practices within administration, facilities, and operations
• Implementing health precautions and safety processes and standards for the center (including cleaning and food preparation) to protect children and staff, and ensuring compliance with external reviews for food and physical safety (i.e. PA Department of Agriculture, etc.)
• Overseeing production and proper handling of allergen friendly meals
• Coordinating with external organizations to maintain operational, risk, and safety trainings
• Coordinating with parents concerning transportation needs, services, times, and policies, and answering any related questions
• Co-preparing the annual CHS budget in collaboration with the Center Director
• Ensuring compliance of requirements and standards of OCDEL, Keystone STARS, NAEYC, OSHA and ServSafe in collaboration with other CHS Center staff
• Supporting policies and procedures of CHS and acting as role model for those policies Training and implementing policies and procedures for CHS visitors
• Primary on-site contact for facilities and responsible for submitting work orders
• Coordinating fleet maintenance, compliance and inspections
• Participating in the Manager on Duty rotation for the Center
• Other duties as assigned

Qualifications

• Bachelor's degree in Education, Business Administration, Management, Finance, Accounting, Hospitality Management, or Nutrition related field
• 5 years of experience leading in related field (Operations/Finance/Administration)
• 2 years of experience working in the early childhood space, and closely with OCDEL, Keystone STARS, and NAEYC quality standards preferred
• Demonstrated understanding of and ability to effectively work with low-income families preferred
• Ability to forge strong business relationships with external vendors at the community at large
• Exceptional interpersonal skills including the ability to influence, lead, and educate large teams
• Comfortability with technology including MS Office suite (Outlook, Word, Excel and PowerPoint)
• Ability to work in a fast-paced environment with changing priorities
• Responsible, enthusiastic, and cares about working in a mission-focused organization
• Ability to proactively identify problems and implement solutions
• Willingness to be held accountable and receive feedback
• Commitment to the mission and values of CHS and MHS and demonstrated high degree of integrity as all MHS and CHS staff are considered to be role models for children
• U.S. work authorization and successful completion of pre-employment background checks and clearances