Commercial Loan Servicing Syndication Officer

Commercial Loan Servicing Syndication Officer Req #2828 Rosemead, CA, USA Job Description Posted Monday, October 27, 2025 at 3:00 PM People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank – we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members’ drive and optimism. Together we can make a difference in the financial future of our communities. What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY The Commercial Loan Servicing Syndication Officer is responsible for administering and servicing syndicated and participated loan activities, such as handling advances, payments, rate pricing, fee, and overall maintenance of the loans where Cathay Bank is the lead/agent or a participating bank. The Commercial Loan Servicing Syndication Officer will provide support and direction to syndication servicing team members and will step in as back up to the Syndication Servicing Supervisor. ESSENTIAL FUNCTIONS • Receives and reviews borrower’s request or Lead Bank’s request to advance funds against line of credit ensuring proper availability and processes advances on the loan system. • Receives funds via wire and notices from Lead Banks to post payments on the loans and clear wire suspense timely. • Receives notices requesting loan advance and verifies all provisions have been met and processes the advance on the loan system and disburses the funds to the Lead Bank in accordance with the Agreement. • Calculates the amounts/shares applicable to each participating bank regarding advances and payments. • Prepares notices requesting advance of funds from participating banks and post accordingly upon receipt of funds. • Posts payments upon receipt from the borrower and or Lead Bank and monitors receipt of wires. • Prepares notices of receipt of payments to participating banks and wires funds accordingly. • Monitors interest index, repricing and provides rate change notices to participating banks or processes rate changes upon receipt of notice from Lead Bank. • Prepares wire instructions and submits funds to participating banks or upon request from lead bank to disburse funds. • Prepares Fees Notices with proper fee computations. • Processes Notes Sales with premium/discount as requested by the lending team in accordance with Accounting Department’s note sale accounting entries. • Reviews and processes new, renewal, and modification loan boardings. • Monitors delinquencies and works with Lead Bank to settle delinquencies due to syndication administrative issues. • Reconstructs disputed loan accounting with Lead Bank. • Reconciles the wire account in suspense for timely posting of funds received. • Acts as a liaison between Relationship Managers and the Lead Bank. • May assist in creating/establishing procedures in support of the Loan Syndication Administration. • Responds to all internal and external client inquiries. • Supports other projects as assigned by the Manager. • Manages and tracks a centralized email box and delegates work. • Approves General Ledger entries as back up to the Syndication Servicing Supervisor. • Approves outgoing wires as back up to the Syndication Servicing Supervisor. • Provides general directions to syndication servicing team members. QUALIFICATIONS Education: Bachelor’s degree or equivalent experience required. Experience: Minimum three years of experience in commercial loan servicing and syndication servicing and relevant commercial loan boarding. Experience with syndications working directly with Lead Bank or Participating Banks required. Commercial loan accounting system experience required with FIS preferred. Advanced knowledge of syndication industry practice and processes. Broad knowledge of loan documents with outside counsel prepared documents preferred with knowledge of letters of credit, borrowing based lending, multi-phased construction, and multiple collateral properties. Thorough knowledge of commercial finance, documentation, accounting, and data systems. Skills/Abilities: • Ability to provide excellent client service. • Ability to multi-task, adapt quickly to changes and work effectively in a fast-paced environment. • Must be a self-starter and possess positive attitude with good organizational skills. • Well versed in Microsoft applications and Excel with the ability to create moderate to complex Excel files. • Excellent written and verbal communication skills required. • Good organizational, analytical, and problem-solving skills. • Must be able to manage workflow effectively with frequent interruptions and changing priorities. • Bilingual (Mandarin or Cantonese) is a plus. • Ability to work effectively with individuals and groups across the company to manage internal and external client relationships. OTHER DETAILS $33.65 - $40.86 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the “Know Your Rights: Workplace Discrimination is Illegal” Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make www.CathayBank.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at (626) 582-7370 or mickey.hsu@cathaybank.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.