What are the responsibilities and job description for the LIVE SELLER ASSISTANT position at Catchndealz?
Job Summary
We are seeking a dynamic and energetic Live Seller Assistant to join our vibrant e-commerce team. In this role, you will be the vital link between our live selling sessions and our customers, ensuring a seamless shopping experience that drives engagement and sales. Your enthusiasm, excellent communication skills, and ability to manage multiple tasks will help create an interactive environment where customers feel valued and inspired to purchase. This paid position offers an exciting opportunity to be at the forefront of innovative online sales strategies, supporting our growth and customer satisfaction goals.
Duties
- Assist live sellers during real-time online broadcasts by managing chat interactions, answering customer inquiries promptly, and providing product information.
- Support the preparation of products for live sessions, including organizing items and ensuring accurate presentation.
- Monitor customer engagement metrics and provide feedback to optimize live selling strategies.
- Manage order processing tools to ensure accurate recording of sales, returns, and exchanges during live sessions.
- Collaborate with cross-functional teams such as marketing, customer service, and logistics to coordinate promotional activities and resolve customer issues swiftly.
- Maintain proficiency in CRM systems like Salesforce and other SaaS platforms to track customer interactions, manage client accounts, and analyze sales data for insights.
- Assist in internal communication efforts to ensure all team members are aligned on upcoming live sessions, product updates, and promotional campaigns.
Join us as a Live Seller Assistant and become an essential part of our innovative team dedicated to delivering exceptional online shopping experiences!
Pay: From $18.00 per hour
Expected hours: 40.0 – 50.0 per week
Work Location: In person
Salary : $18