Service Account Assistant

At Catch Vibe Voice, we specialize in delivering dynamic brand experiences that connect businesses with their audiences in meaningful ways. Our team is driven by creativity, precision, and a commitment to excellence, helping brands stand out in competitive markets. We foster a collaborative and forward-thinking environment where every team member plays a key role in shaping impactful campaigns.

Job Description

We are seeking a detail-oriented and organized Service Account Assistant to support our account management team. This role is essential in ensuring smooth client operations, maintaining accurate records, and contributing to high-quality service delivery. The ideal candidate is highly motivated, adaptable, and eager to contribute to a fast-paced professional environment.

Responsibilities

• Assist in managing client accounts and maintaining accurate documentation
• Coordinate with internal teams to ensure timely service delivery
• Monitor account activity and provide administrative support as needed
• Prepare reports, track performance metrics, and update account records
• Respond to client inquiries with professionalism and efficiency
• Support account managers in daily operational tasks and project coordination
  
  

Qualifications

• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• High attention to detail and accuracy
• Ability to multitask and work in a fast-paced environment
• Proficiency in basic office software and administrative tools
• A proactive mindset with a willingness to learn and grow
  
  

Additional Information

• Competitive salary
• Opportunities for professional growth and career advancement
• Skill development within a collaborative team environment
• Supportive and structured workplace culture
• Stable full-time position with consistent schedule