What are the responsibilities and job description for the Customer Service Assistant position at Catch Vibe Voice?
Company Description
Catch Vibe Voice is a forward-thinking company dedicated to developing future leaders through hands-on training, strategic exposure, and professional growth. We believe in cultivating talent from within by providing structured learning, mentorship, and real-world business experience. Our culture values integrity, ambition, collaboration, and continuous improvement.
Job Description
As a Customer Service Assistant at Catch Vibe Voice, you will be the first point of contact for our clients, providing high-quality support and assistance. You will help ensure our customers have a seamless and positive experience while contributing to the overall success of our team.
Responsibilities:
Catch Vibe Voice is a forward-thinking company dedicated to developing future leaders through hands-on training, strategic exposure, and professional growth. We believe in cultivating talent from within by providing structured learning, mentorship, and real-world business experience. Our culture values integrity, ambition, collaboration, and continuous improvement.
Job Description
As a Customer Service Assistant at Catch Vibe Voice, you will be the first point of contact for our clients, providing high-quality support and assistance. You will help ensure our customers have a seamless and positive experience while contributing to the overall success of our team.
Responsibilities:
- Respond to customer inquiries promptly and professionally.
- Provide accurate information and resolve issues efficiently.
- Assist in maintaining customer records and tracking interactions.
- Collaborate with team members to improve customer service processes.
- Support various administrative tasks as needed to enhance client satisfaction.
- Strong communication and interpersonal skills.
- Excellent problem-solving and organizational abilities.
- Ability to work independently and as part of a team.
- Detail-oriented and committed to delivering exceptional service.
- Proficient with basic computer applications and tools.
- Competitive salary: $41,000 – $45,000 per year.
- Opportunities for career growth and professional development.
- Positive and collaborative work environment.
- Training and mentorship to help you succeed.
- Flexible and supportive team culture.
Salary : $41,000 - $45,000