Client Account Representative

Company Description

Catch Vibe Voice is a forward-thinking company dedicated to operational excellence, reliability, and exceptional service delivery. We pride ourselves on maintaining a workplace built on integrity, teamwork, and continuous improvement. As we continue to grow, we are seeking committed individuals who value precision, consistency, and a collaborative environment where everyone contributes to our success.

Job Description

We are seeking a highly motivated Client Account Representative to support our growing client network in San Antonio. This role is central to maintaining strong client relationships, ensuring satisfaction, and contributing to the ongoing success of our service operations. The ideal candidate is detail-oriented, adaptable, and committed to delivering a superior client experience.

Responsibilities

• Serve as the primary point of contact for assigned client accounts.
• Provide tailored support, respond to inquiries, and ensure timely resolution of client needs.
• Maintain accurate records, account updates, and documentation.
• Collaborate with internal teams to coordinate services and optimize client outcomes.
• Conduct regular follow-ups to assess satisfaction and identify opportunities for improvement.
• Assist with onboarding new clients and introducing service updates or enhancements.
• Uphold company standards and contribute to a positive, professional work environment.
  
  

Qualifications

• Strong communication and interpersonal skills.
• Excellent organizational abilities and attention to detail.
• Ability to manage multiple clients and tasks simultaneously.
• Problem-solving skills and a proactive mindset.
• Professional demeanor with a commitment to client satisfaction.
• Ability to work independently and within a team environment.
  
  

Additional Information

• Competitive annual salary of $57,000 – $61,000.
• Professional development and growth opportunities.
• Supportive, collaborative work culture.
• Stable full-time role with long-term advancement potential.
• Skill-building opportunities and continuous training.