What are the responsibilities and job description for the Inbound Inventory Associate position at Catbird?
Inbound
Daily pickup of USPS mail from the mail room
Maintain daily logs of incoming packages from all carriers
Scan in, distribute, and notify Inventory Controllers and staff members of delivered mail/packages
Returns
Process returns and upload documents
Complete refund transactions of returned product
Inspect returned product for damages and quantity discrepancies, and re-route damaged product accordingly
Use RM and WMS software systems fluently
Respond to returns related inquiries in a timely manner
Communicate problems in a clear, concise way to other departments via Slack
Collaborate closely with members of the Customer Support team to ensure smooth transfer of repairs
Inventory
Develop familiarity with the company’s product line
Label, sort, and stage incoming product
Restock and organize all inventory locations daily, including moving items to designated storage areas. May be required to squat, frequently bend, or utilize a step stool to retrieve stock located at various heights
Perform daily cycle counts
Investigate and resolve inventory discrepancies
Ensure damaged goods are flagged and removed from inventory
Work with the rest of the team to ensure inventory accuracy
Support receiving, picking, and shipping teams with inventory related questions or issues
Must be able to work independently
Must keep a clean and organized work station
Some tasks require the ability to stand for prolonged periods of time with occasional walking; while other tasks require the need to sit for 75% of your shift; you will need to use both hands and wrists for repetitive motion
Promote a respectful environment through collaborative teamwork and maintaining personal ownership of results
Willingness to support various teams to assist with operational needs
Basic mathematical and computer skills required
Works with a sense of urgency and responsibility
Strong attention to detail, especially with small items and precise counts
Strong verbal and written communication skills
Strong problem-solving skills
Proficient in Google Suite
Able to lift boxes up to 30 lbs
Maintains regular attendance and timeliness
A love of jewelry and experience with either making jewelry or working for a jewelry company is a plus!
Salary : $21 - $23