Contract Manufacturing Production Assistant

Catbird is seeking a highly organized, detail-oriented Production Assistant to support our Production and Purchasing teams in bringing our jewelry collections to life. This role is essential to keeping o ur supply chain running smoothly from placing purchase orders to coordinating with vendors and ensuring timely delivery of materials and finished goods. The ideal candidate is proactive, thrives in a fast-paced environment, and enjoys working cross-functionally.

About Catbird

In over 21 years in business, Catbird has become an icon, the ultimate destination for gifts and jewelry. Founded in Brooklyn, NY, Catbird is a mecca for an international cast of shoppers who come to visit the brick and mortar stores of their beloved website. Both our stores and website are filled with a carefully curated selection of designers, including our in-house line of jewelry. Our Catbird line is made in our Brooklyn studio and with a few trusted partners, using ethically sourced materials and conflict-free stones. Highly trained Catbird jewelers oversee every step of the process. We are dedicated to a return to local manufacturing – what our neighborhood was famous for. Catbird is a proud member of the CFDA, certified Made in New York, and No Dirty Gold.

The key to our success is remaining true to our values:

• We believe in being an anti-racist organization and actively championing diversity, inclusion, and equity
• We believe in making and selling things people will want to keep forever and will bring continuous joy
• We believe in doing everything we can ourselves
• We believe in always thinking of the long game and not focusing on a quick profit
• We believe we are the best at what we do and we work hard to make sure we know how to sustain it as we grow
• We believe in treating everyone (coworkers, customers, vendors) with deep respect, kindness, and honesty
  
  
  

Key Responsibilities

• Production & Purchasing Support
• Assist the Production and Purchasing teams with daily operational tasks to ensure smooth workflow and on-time delivery
• Create, submit, and track purchase orders (POs) for materials, components, and finished goods
• Maintain accurate production records, timelines, and order statuses
• Vendor Coordination
• Serve as a point of contact for domestic and international vendors
• Communicate order details, production changes, and timelines
• Follow up on outstanding items, confirm delivery schedules, and resolve discrepancies or delays
• Data Management & Reporting
• Pull and compile ad hoc, weekly, and monthly reports for team members (production status, delivery timelines, etc.)
• Update internal databases, spreadsheets, and ERP systems
• Assist with data clean-up and process documentation as needed
• Operational & Administrative Tasks
• Support sample, repair, and return management; including tracking samples, logging incoming/outgoing items, and organizing inventory
• Assist with quality checks, material inspection, and general production needs
• Help maintain organized production files, digital folders, and shared resources
• Prepare shipping labels, coordinate shipments, and track packages when needed
  
  
  

Our Ideal Candidate

• 1–2 years of experience in production, supply chain, purchasing, or a similar support role (experience in
• jewelry, fashion, or consumer goods preferred)
• Strong organizational skills and impeccable attention to detail
• Excellent communication skills with the ability to interact professionally with vendors and internal teams
• Proficiency in Excel/Google Sheets; comfort working with ERP/PLM systems is a plus
• Ability to manage multiple deadlines and prioritize tasks in a fast-paced environment
• Problem-solving mindset and willingness to take initiative
• Experience with jewelry components, manufacturing processes, or raw materials
• Familiarity with inventory management systems or production software
  
  
  

Perks & Benefits

• Healthcare eligibility following 30 days of hire with 75% of the medical premium covered by Catbird. And 25% of the premium is covered for children. We also offer dental and vision.
• 15 vacation days and 7 sick days, plus an extra day off during the month of your birthday
• 401(k) with profit sharing and safe harbor contribution eligibility after one year of employment. We invest through a portfolio focused on socially responsible funds.
• Professional Development Stipend: an allotment of $200/year, plus other workshops and talks throughout the year
• Parental Leave: 12 weeks are 100% paid.
• The Catbird Giving Fund: We vote as a company on what organizations to support. A portion of all sales, year round, are donated to nonprofits aligned with our core beliefs of equality and helping others.
• A generous employee discount
• Pre-taxed MetroCards to save money on getting to work!
• Discounted Citi Bike Annual Membership
• Regular company-wide parties, brunches & happy hours
• A warm, casual work environment where people can really be themselves