What are the responsibilities and job description for the Medical Office Assistant Team Lead / CVFM - Bethlehem / Full Time position at Catawba Valley Medical Center?
Summary of Performance Expectations:
Promotes a professional patient-centered practice image by efficiently performing a variety of business and clerical tasks designed to facilitate the smooth flow of patients and work throughout the medical office. Accurately registers patients, manages the telephone, effectively schedules appointments, reviews & prepares electronic health records to ensure necessary reports & confirms records are available for the patient visit, collects payments and co-payments and enters charges as necessary to capture the maximum payment reimbursement for services. Utilizes a team based approach to all tasks. Supports and serves as back up to Office Manager as directed.
Education & Credentials:
Required
High School diploma or equivalent. Medical terminology. Extensive knowledge of information systems, third party payers: Medicare, Medicaid, and Worker’s Compensation and Managed Care. Experience with Compliance Issues, ICD, and CPT coding.
Preferred
Associate degree in Healthcare Management or related field or the equivalent in directly related work experience.
Work Experience:
Required
Three years working in physician practice as a Medical Office Assistant with medical coding and billing responsibilities using an electronic health record (EMR). Knowledge of general medical office operations. Given training on-the-job experience, incumbent should be proficient in the basic aspects of the position within three months of employment date.
Preferred
Demonstrated successful work experience as Medical Office Assistant, problem solving skills with Information Systems, Plant Operations, Billing Office and customer service areas.
Job Shift:Day