Table Games Floor Supervisor (60854)

If you are an Enrolled Catawba Citizen and need help with resume writing and interview prep this is available. Please contact: maddison.montgomery@catawba.com

Job Summary:

Under the direction of the Table Games Shift Manager, the Table Games Floor Supervisor is responsible for supervising the activity of all table games, ensuring the gaming activity, and dealing procedures comply with the Table Games Department policies and procedures. The Table Games Floor Supervisor monitors and supports team members assigned to their areas, and additionally may conduct a variety of casino games, providing prompt and courteous service to all gaming patrons.

Responsibilities:

• Compliance with Catawba Nation Gaming Commission regulations, casino policies, internal controls, standard operating procedures and conducts all games in accordance with aforementioned regulations, policies, and controls.
• Assists with training and supervision of all Table Games personnel.
• Responsible for player ratings in assigned area.
• Ensures dealer accuracy and corrects mistakes when needed.
• Knowledge of gaming and alcohol beverage control regulations and company internal policies and procedures.
• Always promotes positive public/employee relations.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Assists in company functions.

• Preform other duties as assigned

Qualifications:

• High school diploma or GED required.
• Must pass Table Games proficiency examination.
• Experience of a minimum of 3 years Table Games experience
• Preference given to candidates with a minimum of one (1) year of supervisory or dual-rate experience.
• Must have certification and/or experience in two of the core games (Craps, Blackjack, Roulette, and Baccarat) and the  Carnival Games.
• Table Games start up and/or dealer school training experience is preferred.

• Must be able to obtain and maintain a valid Catawba Gaming License.
• Must be at least twenty-one (21) years of age.

Knowledge, Skills & Abilities:

• Public relations and customer service skills.
• Maintaining interpersonal working relationships among all personnel.
• Ability to perform assigned duties under frequent time pressures.
• Ability to maintain strict confidentiality relative to financial data, casino/slot policies and promotions.

• Ability to follow verbal and written instructions.
• Ability to communicate both verbally and in writing.
• Ability to work an alternate schedule as needed.
• Ability to work in a loud fast-paced environment (may occasionally be exposed to second-hand cigarette smoke).

Physical Requirements

While performing the duties of this position, the employee is regularly required to reach with hands and arms; Must be able to perform repetitive hand and wrist movements. Ability to operate computer equipment for extended periods of time. Must be able to talk, hear, and see. The employee is required to walk and stand on their feet for long periods of time. Ability to work quickly and efficiently in a fast-paced environment. The employee must occasionally lift and/or move up to 25 pounds.

Nothing in this job description restricts the management’s right to assign or reassign duties and responsibilities on this job at any time.

Revised 10.05.22 Catawba Indian Nation exercises INDIAN PREFERENCE Native American Indian preference shall apply to this position pursuant to the Indian Self-determination and Education Assistance Act (24 U.S.C. 450, et seq.), 25 CFR 271.44 and other relevant laws (title 25, U.S. code, Section 472 & 473)