Restaurant Attendant (64321)

Job Summary:

The Restaurant Attendant is a versatile team member trained to perform a variety of front and back-of-house functions including utility work, cashiering, food running, bussing, dishwashing, and  hosting. This cross-functional role supports efficient restaurant operations and enhances the guest 
experience through exceptional service and adaptability.

Responsibilities:

• Preform other duties as assigned
• Greet guests warmly and assist with seating as a host/hostess when needed
• Operate POS systems and handle cash /credit card transactions accurately as a cashier
• Deliver food orders promptly and accurately to guests as a food runner
• Clear and reset tables, remove used dishes, and maintain a clean dining area as a busser
• Wash and sanitize dishes, utensils, and kitchen equipment in the dish area
• Assist with trash removal and cleanliness in utility areas including floors and surface
• Restock service stations and supplies to ensure smooth operations
• Provide outstanding guest service in every assigned role
• Follow all food safety, sanitation, and cleanliness standards
• Work collaboratively with team members and assist in various areas as business demands 
shift

Qualifications:

• Must be able to obtain and maintain a valid Catawba Gaming License.
• Must be at least twenty-one (21) years of age. 
• High school diploma or equivalent preferred
• Previous experience in any restaurant service or support role is a plus
• Ability to multitask and adapt to changing duties and priorities
• Strong communication and organizational skills
• Flexibility to work night, weekends, and holidays

Knowledge, Skills & Abilities: 

• Ability to follow verbal and written instructions. 
• Ability to communicate both verbally and in writing.
• Ability to work an alternate schedule as needed.
• Ability to work in a loud fast-paced environment (may occasionally be exposed to secondhand cigarette smoke).

Preferred Skills:

• Familiarity with kitchen display systems and POS systems
• Experience in a casino, hotel, or multi-outlet restaurant environment
• ServSafe Certification is a plus

Working Conditions:

• Fast-paced environment
• Standing, bending, and lifting for extended periods during shifts
• May be required to work split shifts or extended hours during peak times

Physical Requirements

While performing the duties of this position, the employee is regularly required to reach with hands 
and arms; bend to open/use lower drawers or cabinetry; to talk, hear, and see. Prolonged periods of 
sitting at a desk and working on a computer. The employee is occasionally required to stand; walk; 
climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move 
up to 30 pounds.

Nothing in this job description restricts the management’s right to assign or reassign duties and 
responsibilities on this job at any time.

Revised 10.05.22 Catawba Indian Nation exercises INDIAN PREFERENCE Native American Indian 
preference shall apply to this position pursuant to the Indian Self-determination and Education 
Assistance Act (24 U.S.C. 450, et seq.), 25 CFR 271.44 and other relevant laws (title 25, U.S. code, 
Section 472 & 473)