Job Summary:

The Beverage Technician at Catawba Two Kings Casino is a critical technical role responsible for the calibration, sanitation, and maintenance of automated beverage dispensing systems, including the Easy Bar and Smart Bar platforms. Beyond equipment upkeep, the technician executes the casino’s batch cocktail program by preparing kegged cocktails and house-made mixers according to standardized recipes, ensuring strict compliance with Tribal Liquor Authority and North Carolina ABC regulations. By managing inventory and equipment functionality, this position ensures operational readiness, beverage consistency, and speed of service across all casino outlets.

Responsibilities

• Perform other duties as assigned
• Serve as primary operational lead for the Easy Bar System (bartender stations)
• Serve as primary operational lead for the Smart Bar System (beverage server stations)
• Ensure proper stocking, cleaning, calibration, and daily functionality of all automated beverage dispensing systems
• Conduct routine system checks to verify pour accuracy and beverage control compliance
• Troubleshoot minor system issues and coordinate service support when necessary
• Maintain cleanliness and organization of all liquor rooms, system cabinets, and storage areas
• Prepare batch cocktails in kegs according to approved standardized recipes and portion specifications
• Prepare and maintain bourbon barrel-aged cocktails in accordance with approved aging procedures and recipes
• Produce and batch house-made cocktail mixers following standardized recipes and par levels
• Ensure accurate labeling, dating, and rotation (FIFO) of all batched and prepared products
• Maintain quality control standards for all pre-batched beverages
• Stock and replenish beer, wine, liquor, mixers, garnishes, and supplies in bar service wells and beverage server stations
• Maintain proper pars for bartender stations and beverage server stations
• Assist with beverage inventory counts, stock rotation, and warehouse replenishment
• Monitor keg systems and CO2 systems to ensure operational readiness
• Support bartenders and beverage servers during peak volume periods
• Remove trash, clean spills, and maintain guest-ready bar environments
• Follow all alcohol handling, sanitation, safety, and regulatory compliance standards
• Ensure compliance with Tribal Gaming regulations and North Carolina ABC laws

Qualifications

• Must be able to obtain and maintain a valid Catawba Gaming License

• Must be at least twenty-one (21) years of age
• High school diploma or equivalent required
• Previous experience in beverage operations, bar production, or high-volume hospitality environment preferred
• Experience working with automated liquor dispensing systems is a plus
• Ability to work in a fast-paced, high-volume casino environment
• Strong organizational and time-management skills
Flexibility to work nights, weekends, and holidays

Preferred Skills

• Familiarity with bar POS systems and beverage control procedures

• Experience in a casino, hotel, or high-volume service environment
• Experience in batch cocktail production and beverage consistency programs
• Certifications in responsible alcohol service (e.g., TIPS, ServSafe Alcohol) a plus

Knowledge, Skills & Abilities

• Ability to follow verbal and written instructions

• Ability to communicate effectively both verbally and in writing
• Ability to work an alternate schedule as needed
• Ability to work in a loud, fast-paced environment (may occasionally be exposed to second-hand cigarette smoke)

Working Conditions

• Fast-paced environment on the gaming floor and in bar service areas

• Standing, bending, and lifting for extended periods during shifts
• May be required to work split shifts or extended hours during peak times
• Exposure to cleaning chemicals, refrigeration equipment, and beverage dispensing systems

Physical Requirements

• Ability to stand for extended periods

• Ability to lift and carry up to 75 lbs (kegs, cases of product, CO2 tanks)
• Ability to work in hot, humid, noisy, or crowded environments
• Ability to safely operate beverage system components and bar equipment

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Catawba Indian Nation exercises INDIAN PREFERENCE — Native American Indian preference shall apply to this position pursuant to the Indian Self-Determination and Education Assistance Act (24 U.S.C. 450 et seq.), 25 CFR 271.44, and other relevant laws (Title 25, U.S. Code, Sections 472 & 473).