CNGC Director of Regulatory and Technical Compliance

Description

Position Summary: The Director of Regulatory and Technical Compliance, under the direction of the Deputy Executive Director or designee of the Catawba Nation Gaming Commission, is responsible for the oversight of gaming activities in accordance with Tribal, Federal, and State law. The position is responsible to ensure the integrity of gaming and protect the interests of the Catawba Nation. The Director will monitor compliance of Tribal Gaming Regulations including IGRA, NIGC, Catawba Gaming Ordinance, etc. and assist in the development of policies and procedures for gaming. This position is responsible to and subject to the CIN Personnel Policies and Procedures Manual.

Essential Functions:

An individual in this role must be able to perform the following functions with or without reasonable accommodation:

• Provide daily leadership and oversight of the Gaming Commission Compliance Department, including supervision, organization, and performance monitoring of staff.
• Train and advise staff on the interpretation and application of Tribal and Federal regulations, the Tribal-State Compact, and CNGC policies.
• Assist in developing and implementing methods and procedures to ensure effective enforcement of Federal, State, and Tribal gaming regulations.
• Conduct on-site inspections, walkthroughs, and observations of licensed gaming facilities to identify risks to the Catawba Nation’s assets and integrity.
• Report issues and updates to the Deputy Executive Director, Executive Director, and CNGC Commissioners in a timely manner, including recommendations when appropriate.
• Coordinate and maintain professional relationships with Catawba Two Kings Casino upper management.
• Maintain thorough knowledge of Tribal Regulations and Ordinances, the Tribal-State Compact, Catawba Nation’s Minimum Internal Control Standards, and Title 31 regulations.
• Collaborate with federal, state, and local law enforcement and emergency response agencies on regulatory enforcement, investigations, and prosecutions, as directed.
• Conduct investigations and report findings to the Deputy Executive Director and Executive Director.
• Review and investigate patron disputes or complaints unresolved by casino management.
• Develop proficiency in investigation and interview techniques.
• Maintain knowledge of gaming devices, technical standards, and game protection practices.
• Observe casino activities and staff for suspicious or illegal behavior and report findings.
• Prepare internal reports as required by leadership.
• Manage document retention and destruction protocols for investigative files.
• Evaluate staff performance, provide development in both technical and interpersonal skills, conduct written evaluations, and administer disciplinary actions as needed.
• Fulfill responsibilities required of a Catawba Nation, including procurement, accounting, finance, and human resources functions.
• Develop and implement best practices and Standard Operating Procedures for the Compliance Department.
• Review and recommend updates to rules and regulations applicable to Tribal gaming operations.
• Maintain strict confidentiality of all sensitive information, including licensing matters, investigations, exclusions, hotline reports, and other Gaming Commission activities.
• Perform other duties as assigned.

This position description is not an exhaustive listing of the expectations associated with the role and additional tasks may be assigned as needed by management. Changes to this document may only be made by a member of the Human Resources team. Catawba Indian Nation reserves the right to amend this job description.

Catawba Indian Nation exercises INDIAN PREFERENCE:

Native American Indian preference shall apply to this position pursuant to the Indian Self-Determination and Education Assistance Act (24 U.S.C. 450, et seq.), 25 CFR 271.44 and other relevant laws (title 25, U.S. code, Section 472 & 473).

Qualifications

Qualifications  

Experience: Minimum of 10 years of experience in casino compliance, including 5 years in management role.

Education: Bachelor’s degree or higher in Accounting, Finance, Public or Business Administration, or a related field with equivalent experience.

Knowledge, Skills, and Abilities

• Certified knowledge of Title 31 Anti-Money Laundering regulations.
• Demonstrated expertise in gaming machine software verification, including GLI and BMM standards.
• Proficiency in using Kobetron GI-4000 Pro software verification tools.
• Strong work ethic and availability to respond to issues outside regular business hours.
• Ability to manage multiple priorities, meet deadlines, and lead staff effectively.
• Excellent verbal and written communication skills across diverse audiences and settings.
• Self-motivated and capable of working independently.
• Proficient in database software and Microsoft Office applications.
• Logical and creative reasoning; ability to analyze data and present findings clearly.
• Technical proficiency in developing operational efficiencies through digital tools and research platforms.
• Effective supervision and motivation of Compliance staff in a collaborative environment.
• Ability to build trust and maintain professional relationships with internal and external stakeholders.
• Composure under pressure in a fast-paced environment.
• Strong organizational and time management skills.
• Commitment to confidentiality and ethical standards.
• Must pass a Criminal Background Investigation per National Indian Gaming Commission rules.
• Must successfully complete pre-employment drug testing.

Work Environment & Physical Demands

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; bend so as to open/use lower drawers or cabinetry; to talk, hear, and see. The employee is frequently required to sit. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.

Salary : $110,000 - $135,000