What are the responsibilities and job description for the Library Assistant – Hourly position at Catawba County?
New as of 01/01/2026:
Your well-being matters from the start — benefited new hires are eligible for up to 40 hours of advanced annual leave and 40 hours of advanced sick leave.
Position Description
Catawba County Library System is recruiting hourly Library Assistants to provide excellent customer service to library patrons while supporting early literacy, lifelong learning, and community engagement. Join our team as we empower lives and build our community by bringing people, information, and ideas together.
These positions work on an on-call/as-needed basis. There is no guaranteed schedule, with a maximum of 19 hours per week and no benefits. Applicants must have the availability and flexibility to work a variety of shifts at any of our seven library locations or on the mobile Library to Go unit. Library hours are Monday – Thursday 9 AM to 8 PM and Friday – Saturday 9 AM to 6 PM.
Only applicants interested in part-time, on-call (“sub”) work will be considered. This must be indicated on the job application.
Responsibilities
- Provide excellent customer service to library patrons in person and by phone
- Perform a full range of circulation services, including checking materials in/out, issuing and reviewing library cards, managing patron accounts, placing holds, transferring materials, and resolving account issues
- Collect fees and assist with sales transactions
- Provide basic reader’s advisory and reference assistance using print and online resources
- Assist patrons with computers, personal technology devices, copiers, scanners, fax machines, and the library’s digital resources
- Maintain library collections, including shelving print and non-print materials, and performing shelf maintenance
- Support the preparation, promotion, and execution of library programs, events, and outreach activities
- Travel with the Library to Go to community events (indoors and outdoors) to assist with setup, teardown, outreach, promotion of services, and circulation
- Adapt to changing needs and perform other related duties as assigned
Qualifications
- Bachelor’s degree in any field; OR
- Associate's degree in Business, Education, English, Communications, Library Science, or a related field; OR
- High school diploma or GED equivalent and 1 year of clerical/public service experience, preferably in a library or a related customer service setting (i.e., bookstore)
Additional Requirements
- Excellent customer service and communication skills
- Proficiency with a variety of computer programs and technologies
- This position requires the ability to lift/carry up to 25 pounds (books, boxes, supplies), push/pull up to 50 pounds (full library carts), stoop/kneel to shelve books, and stand for long periods of time in order to work the circulation desk, assist patrons, and other various duties.
Preferences:
- Public library experience
- Bilingual (English-Spanish) applicants
As of 7/1/2025:
You will find that Catawba County has one of the best benefits packages around. Our Human Resources staff are dedicated to keeping in touch with trends in benefits on both a local and national level, listening to employees' suggestions regarding benefits, and continually reviewing to ensure our benefits package is of good quality and meets the needs of both our employees and our organization.
Available benefits include:
Health Care
- Health: For a small bi-weekly premium, employees may choose between a traditional (co-pay) health plan and a high deductible health plan coupled with a Health Savings Account (HSA). Coverage may also be purchased for spouse, child(ren), or family.
- Dental Insurance: At no cost to full-time employees, the County covers preventive, routine, and non-routine care. Coverage for the same benefits may also be purchased for spouse, child(ren), and family. In addition, a $2,000 benefit toward orthodontia coverage is provided for children up to age 19.
- Vision Care: Coverage is available, at group rates, for employee and dependents,with 2 plan options to choose from.
- Supplemental critical care and accident insurance plans: These optional coverage plans are available at a nominal cost.
- Flexible Spending Accounts: Pre-tax accounts that can be used to pay for qualified out-of-pocket medical, dental, and vision expenses.
Employee Wellness
- Employee Health Clinic (EHC): An employee medical clinic, available to all County employees, which operates 40 hours a week. Services provided include acute care, first aid, evaluation and care for workers' compensation injuries, pre-employment screenings, health education, and behavioral health referrals. Services are offered both in person and through telehealth. Acute care is available to employee’s children ages 3-17, regardless of health insurance coverage, and for employee’s adult children (ages 18-26) or employee’s spouse if covered on the county’s health insurance.
- Wellness: The County recognizes the importance of our health and well-being. We maintain a very proactive and effective Wellness Program, including reimbursement and discounts for gym membership, incentives for physical activity, on-site nutrition counseling, free exercise opportunities, wellness education, and more.
- Employee Assistance Program: Counseling services are available to all County employees and immediate family members in the home. Services are provided in a private and confidential setting (in-person or virtually). The County provides coverage for the first six visits.
Work Life Balance
- Annual Leave:Full-time employees earn from 10-24 days annually based on years of service. Service credit from other NC and Local Governments in the retirement system may be transferred to the County.
- To help new employees settle in, up to 40 hours of annual leave is advanced upon hire, with first-year accruals adjusted to align with established annual limits.
- Sick Leave:Full-time employees earn one day (8 hours) of sick leave per month. Sick leave from other NC and Local Governments in the retirement system may be transferred to the County.
- New hires are advanced up to 40 hours of sick leave, with first-year accruals adjusted to align with established annual limits.
- Holiday Leave: Throughout the year, 11 days of paid leave are provided in recognition of holidays.
- Flexible work schedules.
- Time off for activities that support our local schools.
- Continuing educational assistance.
- Discount tickets to recreational venues.
- Employee appreciation days/activities.
- Tax-free flexible spending account to pay for dependent care.
Financial Security
- Local Governmental Employees Retirement System: For employees assigned to work 20 hours per week or more in a benefitted position, participation in this program is automatic. Employees contribute 6% of their salary, which is tax-deferred. After (5) years of creditable service, you become fully vested in the retirement system. Employees may also take advantage of individual and group retirement counseling through the Human Resources department.
- 401K: The County provides a 2% contribution plus an additional 1% match (up to 3% total contribution by the County). Our sworn law enforcement officers receive a flat 5% contribution to their 401k.
- Other Tax Deferred Programs: Other tax-sheltering programs are available through IRS Code 125 (Cafeteria Plan), and a 457 supplemental retirement plan (Deferred Compensation).
- Longevity Pay: After 5 years of creditable service, employees receive an annual longevity payment that is paid every year thereafter. This lump sum payment rewards employees for their length of service to Catawba County. The amount is based on years of service.
- Life Insurance: Death benefit equal to one times the employee’s annual salary, with a minimum coverage amount of $25,000. Optional supplemental life insurance coverage is also available for both employee and dependents through payroll deduction at group rates.
- Short Term Disability: Available at no cost to employees, benefits are available after a 55-day waiting period.
- Long Term Disability: Available through payroll deduction at group rates.
- Eligibility for membership and financial services at State Employees Credit Union (SECU)/Local Government Federal Credit Union (LGFCU).
Salary : $25,000