Marketing Operations Manager

Marketing Operations Manager

Pay Rate - Up to $62.20/hr

Fortune 500 Financial Services Company

Hybrid preferred in Oakland, CA or Charlotte, NC

6-Months contract to hire

Overview

We are seeking a Marketing Operations Manager to own the end-to-end procurement and campaign operations for Paid Marketing initiatives. This role is responsible for managing procurement workflows, campaign operations, legal review prioritization, creative backlog management, and process automation to ensure marketing programs are executed efficiently and accurately.

The ideal candidate has strong marketing operations experience, exceptional organizational skills, and hands-on expertise with modern workflow and procurement platforms. This role partners closely with Paid Marketing, Procurement, Finance, Legal, Creative Operations, and Strategy teams to streamline operations and improve execution through automation and process optimization.

Responsibilities

Procurement & Financial Operations

• Own end-to-end Purchase Requisition (PR) and Purchase Order (PO) submissions through Coupa.
• Review monthly invoices and reconcile marketing expenditures in Airtable.
• Manage annual procurement submissions and support Annual Operating Plan (AOP) planning.
• Partner with Procurement and Paid Marketing stakeholders to finalize insertion orders (IOs), monitor media spend, and streamline approval workflows using Slack and procurement platforms.
• Resolve billing, invoice, and purchase order discrepancies between vendors, Procurement, FP&A, and Marketing teams.

Creative Backlog & Campaign Operations

• Maintain and update creative backlogs across multiple marketing initiatives and lines of business.
• Ensure stakeholders meet campaign objectives, milestones, and delivery timelines.
• Facilitate bi-weekly creative backlog review meetings and distribute follow-up communications to improve visibility, accountability, and cross-functional coordination.

Legal & Compliance Prioritization

• Coordinate weekly legal review priorities and communicate status updates to stakeholders.
• Ensure legal review queues remain organized and marketing deliverables stay on schedule.

Program Governance, Automation & Process Improvement

• Identify opportunities to automate repetitive operational tasks, including:
• Scheduled Slack communications
• Jira and Airtable integrations
• AI-powered meeting summaries and workflow automation
• Drive continuous process improvements that increase operational efficiency and scalability.

Skills / Qualifications

• 3 years of experience in Marketing Operations, Marketing Program Management, or Procurement, preferably supporting Paid Media or Marketing Operations.
• Exceptional organizational skills with a proven ability to manage complex, multi-channel project pipelines while maintaining financial accuracy and meeting aggressive deadlines.
• Hands-on experience with procurement platforms such as Coupa or similar systems.
• Experience with project and workflow management tools including:
• Airtable
• Jira
• Workfront
• Slack
• Similar collaboration platforms
• Excellent written and verbal communication skills with experience facilitating cross-functional meetings involving Legal, FP&A, Strategy, Creative Operations, and Marketing stakeholders.
• Proactive mindset with demonstrated success identifying operational bottlenecks and implementing AI-assisted or automated process improvements.
• Experience managing rapidly changing priorities across multiple projects and cross-functional teams.

If you're qualified and interested... Apply Today!