Clinical Liaison

This is a field position meeting our members in their homes, hospitals and other facilities in the NorthWest Maricopa county area.

Description

At Catalytic Health Partners (CHP) our Clinical Liaisons are dedicated to meeting with members in their home focusing on assisting with medical education, attending appointments with members as needed to support their healthcare and social needs, transitional care for both physical and mental health admissions. CHP is an integrated population management company, and our Clinical Liaisons will work with the integrated teams to address the holistic needs of our members. We only take on members who are high cost, high risk and have low engagement with the health care community and our performance is based on how well we as a team address their complex holistic needs. We do not replace their community providers and clinics, but rather help guide members on how to effectively use their community resources. All our team is remote and, in the field, seeing members in their homes and in facilities as needed to ensure their safe transitions and skill development.

Area Covered

We are looking for someone to cover the East Maricopa county area. This area includes the area of Wittman, Black Canyon City, Carefree, Cave Creek, Anthem, and Wickenburg

Day to Day

Clinical Liaisons work to ensure Catalytic Health Partners and its teams are fully updated on members who are in medical/behavioral facilities and their current and planned treatments. Clinical Liaisons establish communication lines with the facilities to learn the reason for admission, current plan of care, metrics for improvement and planned discharge details. Additionally, Clinical Liaisons communicate with patients ensuring their needs are being take care of and they have clarity in the current care plan. In preparing patients for discharge a Clinical Liaison will work with community resources to ensure patients have the DME, medications, provider follow ups and at home social needs together before discharge. Clinical Liaisons work from an office setting to connect with all patients and facilities currently in the transitional care process. Then may go to field to meet visit member at the facility or in their home, if the field provider team is unable to within set timelines for proper transitional care. Once discharged Clinical Liaison is ensuring the start of care of any ordered post discharge community needs or scheduling follow up appointments with the members primary care provider and CHP healthcare providers within 7 days or sooner of discharge. Provides coordination of specialty referrals to required follow up provider outpatient visits, including attending outpatient visits with the member as needed.

Compensation

Compensation is made up of your base salary of $53,000 plus CHP pays for your medical, dental and a life insurance policy which equates to an additional $7000 in benefits not coming out of your pay. Additionally you have bonus opportunities where you may bonus up to an additional 20% of your salary per year.

Why work here?

www.catalytichealthpartners.com

We are a company dedicated to the idea of giving great care, in whatever form our members need it. This means there is nothing too big and nothing too small, people’s needs are the driving factor of our work. Our work leads with the heart and truly asks the question how I may best help show this person care right now. We are taking on members who have complex needs and these needs are not being helped with the current healthcare model, so you can be creative and provide customized care for each member. Additionally, your management team is dedicated to ensuring the care you give your members is only exceeded by the care your management team gives you. Therefore, we start that care with the following benefits:

• 100% company paid benefits for the employee
• Healthcare
• Dental Plan
• Life Insurance
• 401k plan with up to 4% match by CHP
• 15 days of PTO accrued each year
• Educational time off and support
• All major holidays off and paid (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve and Christmas Day) each year
• Employee paid benefit options of vision insurance and short-term disability insurance
• Performance bonus paid with conclusion of each health plan population

Responsibilities

• Follow up with patients in medical and behavioral health facilities to understand care plans
• Start transitional care process
• Build communication lines between facility providers and CHP providers
• Ensure criteria for safe discharges are met before patients discharged from hospitals
• Ensure social, behavioral and medical needs are coordinated and in place before discharge of patient
• Obtain all documentation related to facility stay, transfers, and discharging

Skills

• Ability to read and interpret medical records
• Clear communication skills with patients and medical staff
• Ability to navigate healthcare systems
• Clear documentation skills
• Intermediate to advanced computer skills using MS Office products, Word, Excel, Access, Outlook, OneDrive, etc. as well as importing/exporting data to/from applications
• Knowledge of community resources

Minimum Requirements Education

Bachelor’s or master’s degree in healthcare related field with related experience OR

Is a graduate of medical school who is not currently working as a provider

About Catalytic Health Partners

www.catalytichealthpartners.com

Founded in 2014 by Susan Cordts, Catalytic Health Partners is passionate about reshaping healthcare. CHP is a population health management organization with an unwavering focus on accountability and great member outcomes. We believe all members should determine their healthcare goals. Our role is to help them achieve those goals. Educating each member about their health, health issues, and treatment options – at their level of understanding – is core to our work. Our member care model brings three powerful elements together: people, technology, and data. We combine caring, personalized, in-home member engagement with convenient digital connectivity and advanced, highly current analytics. We take on the highest needs, highest cost and lowest engaged member of our communities, knowing they need a different model to best address their needs and a different relationship to truly engage with their healthcare.

Job Type: Full-time

Pay: From $52,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Education:

• Bachelor's (Required)

Experience:

• Care Planning: 1 year (Preferred)

Language:

• Spanish (Preferred)

Willingness to travel:

• 100% (Required)

Work Location: On the road

Salary : $52,000 - $53,000