Manager - Item Processing - Second Shift

Full-Time Opportunity for Manager - Item Processing Second Shift (Hybrid, Once a Week in Plano, TX)

Catalyst and Your Career

Catalyst is igniting change and unlocking new possibilities for credit unions and the members they serve. Whether through innovative payments, asset management or liquidity solutions, we’re passionate about transforming goals into achievements and helping credit unions grow.

To accomplish this, we actively pursue talented individuals capable of making a positive impact on member credit unions, and we do our best to retain these employees. Among the ways we do this are generous benefits, a safe work environment and promotion of a strong work-life balance. We believe in our employees’ success, and the average employee tenure of 14 years suggests that our employees feel the same way!

The Work Itself

The Manager of Second Shift Item Processing leads a team responsible for the day-to-day activities of second shift check processing operations. The primary duties of second shift operations are POD Deposits and Share Draft returns processing. This is a fast-paced, multi-faceted environment that has several competing daily deadlines. This person will work closely with cross functional departments including Information Technology, Management, Supervisors, Customer Account Reps, and other key personnel to provide value added service to Catalyst customers.  This position must address all customer concerns, both internal and external in an expedient manner.  This is a leadership position which requires a high-level understanding of check processing systems, regulations, workflow, and software, to make judgements and coordinate activities of the business unit. This position also requires identification, collection, and measurement of key statistical data to effectively forecast and manage in this evolving environment. Good communication skills are vital to interact with other departments, vendors, and/or customers on a regular basis. This position must be able to make recommendations concerning critical decisions in pressing situations while considering the overall impact to other areas and members. This position is time sensitive, and goal oriented for detail minded individuals.

Essential Requirements

• Leadership experience – 3 or more years
• Knowledge of Item Processing Experience 
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office suite of products (Word, Excel, and Power Point) 
• Intermediate Windows PC knowledge and troubleshooting experience
• Analytical skills  
• 10 Key by touch & typing

Preferred Requirements

• Item Processing experience – 2 or more years
• Credit Union branch operations experience – 2 or more years
• Payments systems knowledge 
• Salesforce knowledge
• NCP Certification

How We'll Have Your Back

Catalyst's compensation structure offers market-competitive base pay. However, Catalyst's full compensation package is more than just your paycheck and is meant to support and improve your personal and professional life, including:

• Time Away: Federal Holidays, Vacation, Sick Time, and Parental Leave, as well as time off for volunteering.
• Planning for the Future: 401K retirement savings plan with matching and company contributions.
• Supporting your Health & Well-Being: Flexible health and insurance options, including Medical, Dental, and Vision Insurance choices, Long and Short-Term Disability Insurance, Life Insurance, Supplemental Life and AD&D Insurance, as well as a Flexible Spending Account.
• Building a Family: We were named “Best Place for Working Parents” 4 years in a row due to our commitment to family-friendly policies and practices.
• Work-Life Integration: Other benefits include credit union membership, a casual work environment, paid covered parking, and an onsite fitness facility with showers. In addition, we also offer access to a variety of onsite services, such as a massage therapist and personal trainer, car wash and detail service, vehicle refueling service, and food delivery service.

Who We Are

Catalyst Corporate Federal Credit Union is a wholesale cooperative financial institution that serves 1,400 credit unions across the country. Catalyst Corporate provides its members with core financial services and back-office support, including payments, liquidity, investment and balance sheet management solutions. For more information, visit www.catalystcorp.org.

Catalyst is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.