What are the responsibilities and job description for the Central Investigations Tech position at Catalyst Brands?
Overview
The Central Investigations Technician will support and assist the Central Investigations Manager and team with day-to-day analytics and observation to identify potential internal and external fraud in stores to reduce shrink and drive profit.
Responsibilities
- Supports Stores, Asset Protection Teams, and Field Investigations by providing summary reports and evidence to support cases.
- Responds to inquiries from the field in relation to suspected shoplifters or unusual activity such as critical incidents, inclement weather, burglar/fire alarms, etc.
- Reviews and analyzes Point Of Sale (POS) exception reports and stores systems information to identify potential losses through theft, fraud or deception within assigned area.
- Refers associates suspected of dishonesty to district and store leadership for further investigation and resolution. Aids store teams in conducting internal investigations.
- Monitors CCTV surveillance.
- Assists non-Asset Protection stores with phone interviews on potential internals suspects.
- Provides Key Performance Indicators reporting on internal fraud to field leadership.
- Assists Remote and External Technican responsibilities.
- Meets established performance goals for the role.
- Supports Company’s shrink and safety initiatives.
Qualifications
- 2 years Asset Protection experience, or analytical or IT responsibilities
- Strong software skills; intermediate Excel, MS Word, PowerPoint
- Critical Thinking and Analytical skills, Produces Results
- High School or equivalent; Bachelor’s Degree preferred
What you Get:
Enjoy a rewarding career at Catalyst, where we offer a competitive benefits package, a vibrant work environment, and the opportunity to make a difference with America's most iconic retail brands.
Generous benefits: Medical/dental/vision insurance starting on day one, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on merchandise across all Catalyst Brands.
Opportunities for growth and development: We are committed to helping our employees grow their careers and develop their skills. We offer a variety of training and development programs, as well as opportunities for advancement.
Collaborative and supportive culture: We believe in creating a workplace where everyone feels valued and respected. We encourage teamwork and collaboration, and we are always looking for ways to support our employees' success
About Catalyst:
Catalyst Brands reflects the bringing together the rich heritages of our brands with modern excitement and a new vision for success. Five iconic brands came together under a unified powerhouse portfolio to celebrate the essence of American style. We will leverage our rich history, resources and best-in-class industry talent to further build the success of our brands. At Catalyst we are united in one shared purpose: We exist to ignite America’s most beloved retail brands to make fashion accessible to all.
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Pay Range
USD $17.88 - USD $22.36 /Hr.Salary : $18 - $22