What are the responsibilities and job description for the Commercial Project Manager position at Catalent?
Position Summary
Catalent Pharma Solutions is Morrisville, NC is hiring a Commercial Project Manager. The Commercial Project Manager acts as the primary site contact and liaison to manage a set of assigned customer accounts related to supply of commercialized products and services. Primary responsibilities include demand planning, managing the execution of the order to cash flow process and alignment of customer needs, agreed upon terms between Catalent and customer and Catalent capabilities. Responsible for providing excellent customer satisfaction by ensuring on time delivery through the coordination and execution of customer orders across functions with guidance from Senior and Lead Account Managers. The Commercial Project Manager is responsible for building and maintaining strong customer relationships and creating a consistent experience while promoting the Catalent brand
The role:
personal initiative. dynamic pace. meaningful work.
Visit Catalent Careers to explore career opportunities.
Catalent is an Equal Opportunity Employer, including disability and veterans.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.
Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Important Security Notice to U.S. Job Seekers:
Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond— it is a fraudulent request. Please forward such requests to spam@catalent.com for us to investigate with local authorities.
California Job Seekers can find our California Job Applicant Notice HERE.
- Shift: Monday-Friday 8am-5pm
- 100% on-site
Catalent Pharma Solutions is Morrisville, NC is hiring a Commercial Project Manager. The Commercial Project Manager acts as the primary site contact and liaison to manage a set of assigned customer accounts related to supply of commercialized products and services. Primary responsibilities include demand planning, managing the execution of the order to cash flow process and alignment of customer needs, agreed upon terms between Catalent and customer and Catalent capabilities. Responsible for providing excellent customer satisfaction by ensuring on time delivery through the coordination and execution of customer orders across functions with guidance from Senior and Lead Account Managers. The Commercial Project Manager is responsible for building and maintaining strong customer relationships and creating a consistent experience while promoting the Catalent brand
The role:
- Act as primary customer/site manager for commercial client accounts
- Will be considered the site point of contact for assigned customer accounts and takes ownership for overall facilitation of product supply
- Will be responsible for commercial supply agreement compliance and KPI tracking
- Work closely with Specialty Commercial Operations for commercial contract management and quotations
- Agreement) including but not limited to firm-zones; purchase order requirements; delivery requirements; limits of liability.
- Ensures customer forecasts are received on the contractually agreed upon periods, analyzes review for forecast fidelity, challenges customers if orders are not aligned with agreements (such as short lead time or significantly above/below forecast), and follows escalation process for forecast changes that cannot be resolved one on one with the key customer contact.
- Supports site demand planning and S&OP process for all assigned accounts.
- Assists Finance team with analysis, including input to site revenue firmness, invoicing,
- collection issues, tiered pricing tracking, credit issuance, and other activities as needed.
- Supports compliance and business review activities for each assigned client
- Ensure customer is billed appropriately for all products and services provided
- Bachelors Degree or higher is preferred.
- 7 to 10 years relevant experience required
- Minimum 1 to 3 years of experience in account management is required; with preference given for experience in client facing role and pharmaceutical/healthcare background.
- Understanding of supply chain and related supply chain services is preferred.
- General knowledge and understanding of customer contracts (Supply Agreement/Quality
- Knowledge and experience in GMP environment is preferred.
- Past experience using ERP systems is preferred
- Defined career path and annual performance review and feedback process
- Diverse, inclusive culture
- Positive working environment focusing on continually improving processes to remain innovative
- Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives
- 152 Hours 8 paid holidays
- Several Employee Resource Groups focusing on D&I
- Dynamic, fast-paced work environment
- Community engagement and green initiatives
- Generous 401K match
- Company match on donations to organizations
- Medical, dental and vision benefits effective day one of employment
- Tuition Reimbursement – Let us help you finish your degree or start a new degree!
- WellHub program to promote overall physical wellness
- Perkspot - offers exclusive or private discounts from approximately 900 merchants in a wide array of categories
personal initiative. dynamic pace. meaningful work.
Visit Catalent Careers to explore career opportunities.
Catalent is an Equal Opportunity Employer, including disability and veterans.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.
Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Important Security Notice to U.S. Job Seekers:
Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond— it is a fraudulent request. Please forward such requests to spam@catalent.com for us to investigate with local authorities.
California Job Seekers can find our California Job Applicant Notice HERE.