What are the responsibilities and job description for the Restaurant Manager position at Catalano Companies | RT 65 Management, LLC?
Company Description Catalano Companies | RT 65 Management, LLC is a long-standing Dunkin’ franchisee operating more than 60 locations across Central Massachusetts and Middle Tennessee, including several Dunkin’ Baskin Robbins combination stores. Founded in the mid-1980s by Owner and Managing Partner Steve Catalano, the company has grown steadily, deepening its roots in Massachusetts and expanding into Middle Tennessee with Managing Partner & Chief Legal Counsel, Matt Campobasso. Over the past decade, the leadership team has driven rapid growth, opening 17 new Dunkin’ restaurants in Tennessee and continuing to invest in Next Generation remodels and new store development. The organization focuses on delivering a modern, welcoming guest experience while supporting employees and building strong community partnerships. Catalano Companies is dedicated to keeping guests running on Dunkin’ through quality service, teamwork, and a positive workplace culture.
Role Description The Restaurant Manager is a full-time, on-site role located in Groton, MA. This position oversees day-to-day restaurant operations, including staffing, scheduling, inventory management, food safety, and guest service standards. The Restaurant Manager leads and coaches team members, ensuring consistent execution of Dunkin’s brand guidelines and company policies. Responsibilities include monitoring sales performance, managing labor and cost controls, handling cash and deposits, and maintaining a clean, safe, and welcoming environment. The role also involves training new team members, supporting their development, resolving guest concerns, and collaborating with leadership to implement promotions and operational improvements that drive profitability and team engagement.
Qualifications
Role Description The Restaurant Manager is a full-time, on-site role located in Groton, MA. This position oversees day-to-day restaurant operations, including staffing, scheduling, inventory management, food safety, and guest service standards. The Restaurant Manager leads and coaches team members, ensuring consistent execution of Dunkin’s brand guidelines and company policies. Responsibilities include monitoring sales performance, managing labor and cost controls, handling cash and deposits, and maintaining a clean, safe, and welcoming environment. The role also involves training new team members, supporting their development, resolving guest concerns, and collaborating with leadership to implement promotions and operational improvements that drive profitability and team engagement.
Qualifications
- Operational management skills, including experience with scheduling, inventory control, and cash handling in a restaurant or retail environment.
- Team leadership skills, with the ability to recruit, train, coach, and motivate diverse staff to achieve performance and service goals.
- Customer service and communication skills, including the ability to address guest concerns professionally and interact effectively with team members and leadership.
- Knowledge of food safety, cleanliness standards, and health regulations, with a strong commitment to maintaining a safe and compliant workplace.
- Basic business and analytical skills, including understanding of sales reports, labor management, and cost controls.
- Prior supervisory experience in quick-service restaurants, hospitality, or retail is strongly preferred.
- Ability to work flexible hours, including early mornings, evenings, weekends, and holidays as needed.
- High school diploma or equivalent required; additional education in business, hospitality, or management is a plus.
- Reliable transportation to the Groton, MA location and authorization to work in the United States.