UX Design Lead, Incentives

Job Description Summary ‎ The Lead UX Designer for Castlight’s Incentives and Wellbeing Experience will be a foundational member of a growing, fast-paced team of designers and researchers who are re-envisioning the Castlight platform from the ground up. You will take ownership of a critical aspect of the platform: the way members understand and use incentives and rewards, and the way rewards programs are designed by Benefit Leaders through our configuration tools. You will be responsible for conducting user research, working with the product team to understand and shape vision and strategy, and using our design system to bring the experiences to life in a delightful, usable, and innovative way on both mobile and desktop platforms. ‎ How will you make an impact & Requirements ‎ At apree health, we’re on a mission to help people use their health benefits—connecting the right person to the right service at the right time. We’re integrating AI in smart and thoughtful ways throughout the ecosystem while we rethink the fundamental experiences the platform offers. Be a part of building a better, healthier future for employees, health plan members, and their families! What You’ll Do Take ownership of a critical and complex aspect of the Castlight platform that is being reimagined. Be the voice of the user and work to envision cutting-edge, sophisticated rewards and shopping experiences for end users. Reimagine a complex workflow for Benefit Leaders as they configure and manage their benefit programs in Castlight’s admin tools. Work across the design process at many levels: from the “30,000 ft” view to the interaction details that makes an experience feel sophisticated. Plan and launch user research studies to help validate your concepts. Manage deadlines to fit a continuous cycle of research and iteration into the design process. Work closely with the design team to ensure consistency of design patterns, voice and tone across the application. Integrate our new design system and help to push it forward by inventing new patterns and interactions. Work closely with the product and engineering teams to help implement your design work, making reasonable tradeoff decisions and building and maintaining strong relationships cross functionally. Stay on top of UX trends and technological advancements, ensuring that the company’s design practices are at the forefront of the industry and continuously evolving. Bring new processes, ideas, and ways of working back to the UX team and our product and engineering partners. Be a strong and positive role model and mentor for a growing design team, fostering a culture of design excellence. Chip in to other areas of work as needed. Work to stand up new practices and lead aspects of team development to create an organization that is smart, talented, and has fun working together! Education, Experience, and Skill Sets Bachelor’s degree in Design, or related field; Master’s degree is a plus 8 years of experience in product UX design, with a proven track record of creating successful and user-friendly products Expertise with Figma, our design tool Familiarity with agile methodologies and experience working in agile product development teams Strong understanding of design systems, user flows, and interaction design principles Experience conducting user research and usability testing, with the ability to synthesize insights into actionable design improvements Proficiency in creating wireframes, prototypes, and high-fidelity mockups Strong understanding of responsive design, mobile-first principles, and cross-platform user experiences Excellent problem-solving skills and ability to design for complex user interactions and workflows Deep knowledge of accessibility standards and designing for diverse user groups Compensation: $131,243K - $164,054K & bonus eligible ‎ Beware of fraudulent job postings: While Mosaic Health job advertisements may be found on many sites, our current openings page and its associated Workday account are the only places we accept applications for open roles. If you suspect a job post is fraudulent, please let us know at recruiting@apree.health. Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans. Learn More about Mosaic Health Learn more about apree health Learn more about Carelon Health Learn more about Elevance Health