Patient Coordinator at Castle Pines Orthodontics

JOIN OUR TEAM! As a 5280 Top Orthodontic Practice since 2002, Castle Pines Orthodontics is seeking to hire an additional team member! We are looking for a Patient Coordinator who is detail oriented, reliable, loves kids, loves orthodontics and is an outgoing individual who gets along well with others and is able to multitask. Castle Pines Orthodontics is a moderately busy practice in a growing community.

We have been in business for more than 2 decades and many of our team members have been with us for many of those years. When you join our team you become part of our fun, caring, happy family!

We care deeply about our community by supporting the local schools, sports teams and community events. We are an active member of our local Chamber of Commerce and our team enjoys attending many of the activities that the Chamber offers.

Dr. Andrew Dunbar loves what he does and it shows! Dr. Dunbar is easy to work with and enjoys sharing his knowledge about orthodontics with his team and patients. Dr. Dunbar was a general dentist in the Navy for 9 ½ years then specialized in orthodontics.

This position is at 1 location Monday through Thursday, 7:30am -5:00pm with a full 1hour lunch break daily.

So, want to be part of a team that rewards employees with positive feedback, a bonus program, retirement plan, paid vacation, health benefits, continuing education benefits and other great incentives? Send us a resume today!

This position is 4 days a week, Monday through Thursday at 1 location 7:30am to 5:00pm.

Compensation: Based on skills, attitude, and the value you bring to the practice. The pay range is $20-$23 per hour depending on experience.

Benefits include: PTO, Paid Holidays, 401k, Bonus Program, Health Benefits

Duties/Responsibilities:

• Deliver a distinctive patient experience with every patient both in person and over the phone
• Answer calls, and schedule new and existing patients appointments
• Welcome patients into the office upon arrival, gathering necessary information such as patient demographics, insurance information, and updated health history.
• Maintain a clean and welcoming patient waiting area
• Collect patient payments and post them to their patient ledger
• Update necessary documents into patient chart
• Outbound calls to patients for confirming upcoming appointments
• Additional duties as needed such as assisting with taking out the trash, refilling supplies in restrooms, and any other necessary tasks in our office

Requirements

• At least 1 year of experience in a dental front office setting
• Customer Service experience
• Passion for delivering the best experience
• Ability to collaborate and be team-oriented