What are the responsibilities and job description for the Pool Attendant position at Castle Group?
Overview
Responsible for enforcing pool safety rules in all pool areas. Primary responsibility is the oversight and cleanliness of pool and deck areas. Able to understand and react to emergency response procedures; monitors safety and security of all pool users and responsible for reporting and documenting any safety or accident concerns.
The Deck or Pool Attendant also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers.
Responsibilities
- Keeps an eye out for people who may be jumping the fence or having illegal parties in pool/pavillion area.
- Maintains cleanliness of pool area by clean-up of poolside trash and alignment of chairs/lounges.
- Maintain neat and clean pool area.
- Ensure neat and clean restrooms.
- Updates basic chemical levels daily on whiteboard.
- Assists in resolving complaints/issues related to the pool/splash pad/pavillion areas.
- Helps maintain a pleasant environment for the enjoyment of the property owners and their guests.
- Ensures all safety precautions and procedures are followed while performing duties.
- May be assigned other duties by the on-site Community Association Manager.
Qualifications
Education/Training/Certifications/Licenses:
High school diploma or equivalency preferred.
Experience/Knowledge/Skills:
One (1) to Two (2) years of related work experience. Strong working knowledge of customer service principles and practices. Excellent interpersonal and communications skills
Language requirements:
Bilingual preferred but not required.
Travel and availability requirements:
Ability to work extended hours and weekends. Ability to respond to emergencies in a prompt and responsible manner.
Physical Requirements:
Ability to lift up to 40 lbs.; work in an upright standing or sitting position for long periods of time, may fluctuate. May handle, grasp and lift objects and packages. Reach with hands and arms, communicate, receive and exchange ideas and information.
Ability to quickly and easily navigate the property/building as required to meet the job functions; complete all required forms.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Safety Equipment (may/may not include):
- Anti-Slip Shoes
- Sun Protection
Working Conditions:
The majority of work will be completed outdoors in a non-temperature controlled environment with moderate noise levels.
DISCLAIMER: This is not an all-inclusive job description. In addition, management has the right to change any portion of this job description at any time and for any reason.