Reimbursement, Billing Support Representative (FWD)

Castle Biosciences Earns a Top Workplaces USA Award for the Fourth Consecutive Year!

You won't find a work culture and benefits package like ours every day. Come join our team and a group of colleagues who love working at Castle!

Castle Biosciences Inc. is growing, and we are looking to hire a Billing Support Representative working from our Friendswood, TX office location, with a start date prior to June 12, 2025.

We are in search of someone who strives for excellence in their work with a positive, can-do attitude! If this sounds like the right opportunity for you in the essential biotech field, consider applying today! Learn more at www.CastleBiosciences.com

EXCEPTIONAL BENEFIT PACKAGE

Excellent Annual Salary Achievable Annual Bonus Potential 20% of Salary 20 accrued PTO Days annually

401K with a 100% Company match of up to 6% of your allowable Contribution, and No Waiting Period

3 health care plan options, with very low premium cost Company HSA Contribution with HDHP option Company Stock Grant Upon Hire

A DAY IN THE LIFE OF A Billing Support Representative,

This individual is responsible for the clerical duties associated with laboratory insurance billing, including, but not limited to, printing, reviewing, and mailing outgoing forms and letters. This also includes reviewing, indexing, and distributing incoming mail, faxes, and lockbox documents to the appropriate patient accounts and teams. This position will spend the most time reviewing, indexing, and distributing all incoming mail, faxes, and lockbox documents to the appropriate teams. They handle the printing and mailing of outgoing letters, claims, and client invoices. They review letters and claims to ensure all necessary documentation is attached and forms are complete and professional in appearance. They ensure addresses are viewable in the windowed envelopes before mailing.

REQUIREMENTS

• Experience collaborating with multiple teams to achieve goals
• Experience utilizing document management software, printing, folding, and postage machines
• Typing speed of 35 or more words per minute, with 90% or greater accuracy
• Actively displays behaviors that support the mission, vision, and values of Castle Biosciences.

PREFERRED QUALIFICATIONS

• Minimum 2-year degree preferred
• Minimum of two years' experience in a related area preferred
• Proficient in Microsoft Excel, Word, and Outlook
• Excellent communication skills and ability to articulate clearly, verbally, and in writing
• Self-starter and self-learner with minimal supervision
• Team player with a positive attitude who are able and willing to help others

*Please see the attached job description for additional roles, responsibilities, and requirements.

SCHEDULE

• Monday - Friday, 5 days a week in office from 8:00 am - 5:00 pm, non-exempt position, working from our Friendswood, TX office.

TRAVEL REQUIREMENTS

• <5% as needed for training and meetings.

READY TO JOIN OUR BIOTECH TEAM?

We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that this would be the right position for you, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

ABOUT CASTLE BIOSCIENCES INC.

At Castle, it all comes down to people. After all, disease doesn't just happen - it happens to people. We believe that disease management and treatment decisions can be better informed through a person's unique biology, which is revealed through the scientific rigor of our innovative, laboratory-developed tests. We are committed to empowering healthcare providers and patients with the goal of improved outcomes.

Every employee at Castle has an impact on patient care, and we work to ensure that everyone finds their work to be both challenging and rewarding. We behave with integrity and treat our colleagues with respect and kindness. Our culture fosters an environment of trust, transparency, and collaboration. We prioritize and encourage internal growth and professional development.

If you are interested in making a difference in the lives of patients while doing something that inspires you, Castle may be the right place for you. Castle Biosciences was ranked #188 by the Financial Times in 2023 as one of Americas' Fastest-Growing Companies.

Castle Biosciences is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ReasonableAccommodationsRequest@castlebiosciences.com.

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