What are the responsibilities and job description for the Recruiter & People Ops Manager position at Cassidy?
New York City • In-Person
About Cassidy
Cassidy is a context-powered AI automation platform. Non-technical teams use Cassidy to build and deploy AI-driven workflows that automate the work only their company does, from RFPs to sales enablement to customer support.
We believe the future of automation isn’t code-heavy tools owned by IT, but empowering the people closest to the work to build AI that understands their company’s unique processes and knowledge.
We recently raised our Series A and are entering a stage of rapid growth. It’s a great time to join: the team is small, the impact is outsized, and every hire will shape the culture, product, and trajectory of the company.
The Role
We’re looking for a Recruiter & People Ops Manager to help scale Cassidy’s team and culture. You’ll own full-cycle recruiting across all functions while also building foundational people operations - onboarding, benefits, employee experience, and compliance. This is a hands-on, in-person role where you’ll shape both who we hire and how we work together.
What You’ll Do
Recruiting
- Own full-cycle recruiting across GTM, Product, Engineering, and G&A roles
- Build and manage candidate pipelines through sourcing, referrals, and outreach
- Design structured interview processes, scorecards, and rubrics
- Partner with founders on headcount planning, compensation ranges, and offer strategy
- Drive a candidate experience that reflects Cassidy’s brand and culture
People Operations
- Own onboarding: tools access, first-week experience, and cultural ramp
- Manage employee benefits, perks, and policy administration
- Partner with finance on payroll coordination and compliance items
- Set up and maintain people systems (ATS, HRIS, performance tracking)
- Support managers with performance feedback processes and employee development
- Drive culture initiatives: events, recognition, surveys, internal comms
What You (Ideally) Have
- 1-4 years of combined recruiting and HR/people ops experience, ideally in B2B SaaS
- Track record closing both GTM and technical roles
- Comfort setting up recruiting and HR processes from scratch
- Knowledge of ATS and HR tools (Greenhouse/Lever, Gusto, Rippling, Deel, etc.)
- Clear, direct written communication and strong organizational skills
- High judgment and discretion with sensitive information
Nice to Have
- Experience as the first people/talent hire at an early-stage startup
- Familiarity with NYC talent and HR market practices
- Exposure to scaling Series A–B companies
How We Work
- In-person collaboration in our NYC office
- Fast feedback loops and direct communication
- Every new hire builds an AI automation in week one
Compensation
- Competitive salary and meaningful equity
- Full benefits, 401(k), and perks that support high performance