What are the responsibilities and job description for the Receptionist position at CASS REGIONAL MEDICAL CENTER?
Routine Decision Making: Decides appropriate scheduling per template and emergent patient needs. Verifies complete patient information, insurance specifications and obtains pre-authorizations per insurance requirements.
Required Knowledge: Knowledge of ICD-10 and CPT coding, insurance specifications, medical terminology, HIPAA and confidentiality.
Required Skills and Ability: Computer skills; organization and time management skills; effective interpersonal communication and customer service skills; ability to multi task.
Education and Certification/ Registration Required for the Position: High school education. Medical terminology preferred. Medical insurance verification and/or authorization experience preferred.
Light Work: Lifting 20# maximum with frequent lifting and/or carrying of objects weighing up to 10#. Even though the weight lifted may be only a negligible amount, a job is in this category when it requires walking or standing to a significant degree.
Register and schedule patients. (40% of time)
Manages telephone calls professionally and effectively. (30% of time)
Act as a financial advocate for each patient. (10% of time)
Actively participates in clinic operations. (5% of time)
Completes referrals and pre-certifications. (5% of time)
Maintains medical records. (5% of time)
Orders supplies and maintains equipment. (5% of time)
Rock Haven Specialty Clinic is a fast-paced environment located in the Medical Mall at Cass Regional Medical Center. The receptionist position is Monday through Friday 7:30am-4pm. Our clinic offers multiple specialties including Dermatology, Neurology, Urology, Pulmonology, Podiatry and Wound Care. We are looking for someone with at least one year experience in the medical office field.