Family Support Partner

Woodlands Behavioral Healthcare Network is in search of an Outstanding Family Support Partner

Are you a parent or caregiver to a child with a serious emotional disturbance, developmental disability or other special needs? Are you passionate about helping people by sharing your experiences and ready to discover the difference you can make with a rewarding job that provides a sense of accomplishment and gratification?

If this describes you, then Woodlands wants you to be a part of our team!!! At Woodlands, we work to inspire hope, promote resiliency and aide in recovery. We strive to fulfill the aspirational goal of creating the absolute best experience with every person through all interactions, and we believe it begins with our employees.

What is in it for you:

• Health Insurance options (HSA or Traditional) with BCBS medical coverage
• Dental Insurance
• Vision Insurance
• Wellness Benefit
• Retirement Benefits - 401(a) with employer match / Optional 457(k)
• Company Paid Life Insurance
• Company Paid Group Long-Term Disability Insurance
• Paid Vacation Time Accrual

What you can expect:

The Family Support Partner provides information, peer to peer support, and education to family members receiving services. In this role the Family Support Partner builds partnerships with parents and professionals and is committed to promoting a non-judgmental and respectful attitude with regards to families, community partners, and service providers. The Family Support Partner focuses on the needs of the parent/caregiver and 1.) helps the parent recognize self-efficacy, 2.) promotes the parent perspective, 3.) builds partnership values between families, communities and the system stakeholders.

How you will make an impact:

• Meet, greet and welcome families to services.  
• Build mutual respect, confidence and trust with family. 
• Provide non-judgmental support to families, community partners, colleagues, and other service providers. 
• Utilize personal and professional life experiences to provide peer support to parents and families.
• Collaborate with families and other agencies to determine and achieve desired outcomes. 
• Integrate the strengths and culture of the family into the Individual Plan of Service (IPOS).
• Maintain clinical files and documents as required. 
• Customize helping approaches to fit the family’s uniqueness, personality, culture and interest.     
• Inform, empower, and support families to effectively utilize WBHN and other community services.  
• Assess and respond to immediate safety and stabilization needs of families served. 
• Communicate ideas by using life experiences as learning and teaching tools. 
• Utilize the family’s expertise in problem solving and solution seeking.
• Collaborate with all stakeholders to implement individual plans of service. 
• Respond to needs of families served in a timely fashion. 
• Inform, introduce, and link families to community support, resources, and services. 
• Summarize accomplishments and next steps collaboratively with the family, WBHN staff and involved community resources
• Follow up with family to determine referral completion and satisfaction. 
• Communicate a sense of hope and celebrate successes as families complete PSP services. 
• Provide services that empower families to advocate effectively. 
• Facilitate groups as assigned by supervisor (Parent Advisory Group, Support Groups, Sibshops, Community Trainings, etc.)
• Use creative engagement strategies with families and stakeholders. 
• Positively contribute to the overall System of Care for Youth and Families. 
• Take part in stigma reducing activities in the community. 
• Attending all required training to ensure continued Parent Support Partner certification.
• Attends and participates (or views approved material/video tape) in 100% of in-service training to maintain and improve job skills, including all agency-required in-service training.
• Will participate in at least 90% of scheduled supervision sessions with immediate supervisor.
• Adheres to all policies and procedures of MDHHS, CMH, SWMBH, CARF, Medicaid and other regulating bodies as designated.
• Maintains strict confidentiality and advocates for the rights of persons served.
• Other duties or responsibilities as assigned.

Minimum Education & Experience Requirements:

• Must be the parent or caregiver of a child with a serious emotional disturbance, developmental disability or other special needs. This position requires a willingness to share lived experiences to help others.
• High School diploma or equivalent.
• Some college coursework preferred but not required
• Valid driver’s license with a good driving record and access to reliable transportation during working hours.
• PSP Certification and/or State Certification preferred (must be obtained within one year of employment)

 Any combination of education, training and experience providing the required knowledge, skills, and abilities to perform the essential functions of the job will be considered.

ADA Specifications:

• Work is done throughout Cass County in individual’s homes and their communities.

Woodlands Behavioral Healthcare Network provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sexual orientation, national origin, age, disability, or veteran status. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.