What are the responsibilities and job description for the Host/Hostess position at Cask & Company?
## Job Overview
We are seeking a friendly and customer-oriented Host/Host to join our team. The ideal candidate will have a passion for providing exceptional guest service in a hospitality setting.
## Duties
- Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort customers to assigned dining or bar areas
- Provide menus and announce Waiter/Waitress’s name
- Greet customers upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Answer incoming calls and address customers’ queries
- Assist wait staff as needed
## Experience
### Required Skills:
- Experience in guest services or hospitality industry
- Strong communication skills to interact effectively with guests
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Knowledge of Aloha POS system is a plus
### Nice-to-Have Skills:
- Previous work experience as a Host/Hostess or Waiter/Waitress
- Understanding of restaurant etiquette
- Familiarity with health and safety regulations
- Experience in managing reservations
- Demonstrable customer-service skills
- Excellent communication skills (via phone and in-person)
- Strong organizational skills with the ability to monitor the entire dining and bar area
- Availability to work in shifts as needed
- Good physical condition to walk and stand during an entire shift
- High school diploma; hospitality certification is a plus
Join our team and be part of creating memorable dining experiences for our guests!
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Expected hours: 18 – 40 per week
Benefits:
- Health insurance
- Paid time off
Work Location: In person
Salary : $15 - $20