What are the responsibilities and job description for the HOST-SANDBAR GRILL position at CASINO VICKSBURG LLC?
As a hostess, you will be responsible for creating a warm first impression, managing reservations and seating arrangements, and ensuring an exceptional guest experience from the moment guests arrive until they are seated.
Key Responsibilities:
Greet guests warmly and professionally as they arrive
Manage waitlists and reservations using the host stand system or reservation software
Escort guests to their assigned tables and provide menus
Communicate accurately with servers and kitchen staff about guest seating and special requests
Answer phone calls and respond to guest inquiries regarding reservations, menu, or restaurant policies
Monitor the flow of the dining room and adjust seating plans as needed
Maintain a clean, organized, and welcoming host station and entrance area
Assist in managing guest satisfaction by handling complaints or issues politely and efficiently
Provide support for take-out orders or other front-of-house duties as needed