Food and Beverage Supervisor - Salem

Overview

Why We Need Your Talents:  

We pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part. 

The Food & Beverage Supervisor is responsible for the successful operation and direct management of food and beverage outlets. This includes supervision of bar, restaurant, and front-of-house service operations to ensure an exceptional dining and gaming experience for our guests. 

Qualifications

Must-Haves:  

• Education: A two (2)-year degree in a related field or equivalent work experience. 

• Experience: Three (3) years of combined experience in restaurant and bar supervision/management, including purchasing and inventory control. 

• You will be exposed to an alcohol and smoking environment and must be able to work in such conditions. 

• Must have the ability to secure and maintain licensure as required by the applicable regulatory entity as may be required to perform assigned duties, or as required by our operating standards.   

Physical Requirements:  

• Ability to stand for extended periods without sitting or leaning. 

• Ability to sit, climb stairs, bend, stretch, twist, and reach with arms and body. 

• Ability to lift and/or move up to 50 lbs occasionally and up to 30 lbs frequently. 

• Ability to work under variable temperatures and noise levels. 

• Regular use of vision and other observational skills to review documents and screens. 

• Ability to handle a physically demanding, multi-tasking work environment. 

Responsibilities

Where You'll Make an Impact:  

• Assist in developing and managing the business plan and budget for Food & Beverage operations. 

• Responsible for inventory control and ordering of food, beverages, and supplies. 

• Monitor, manage, and maintain departmental financial data. 

• Review and adjust staffing levels to maintain budgeted employment and optimal service levels. 

• Develop team members, including bartenders, servers, bar backs, hosts, cashiers, and utility staff through training, performance evaluations, disciplinary counseling, and interviewing for new hires. 

• Supervise and implement programs and processes to reduce and control loss-time injuries. 

• Coordinate promotional activities with the Food & Beverage Manager and adjust strategies in response to local competition. 

• Monitor service standards to ensure compliance with company policies and guest satisfaction. 

• Ensure knowledge and compliance with local Alcohol Beverage Control laws, Health Department regulations, Gaming Regulations, and OSHA guidelines. 

• Meet regularly with departmental directors and managers as necessary. 

• Delegate authority and assign duties to staff as appropriate. 

• Other duties as assigned. 

Skills to Help You Succeed:  

• Strong service, communication, and organizational skills. 

• Ability to analyze, interpret, and act on departmental and company goals. 

• Effective prioritization and decision-making skills in a fast-paced environment. 

• Consistently demonstrates integrity, confidentiality, teamwork, and a positive attitude. 

• Problem-solving abilities with attention to detail. 

• Knowledge of sanitation laws, health regulations, and applicable OSHA and gaming regulations. 

• Ability to manage multiple tasks under pressure with interruptions. 

• Excellent verbal and written communication in English. 

What We Offer

Perks We Offer You  

• Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents  

• Free Basic Life Insurance  

• Free Short Term & Long-Term Disability   

• Generous retirement savings options  

• Paid Time Off   

• Tuition Reimbursement  

• Training and pathways for career growth  

• Robust Rewards & Recognition Programs  

• Annual Merit Based Pay Increases   

• Discretionary Performance Bonuses   

• Discretionary Service Bonuses  

• Free parking  

• Free food and discounted meals  

Being A Part of Our Team  

Individuals chosen to be part of our Team can expect:  

• To be part of an exciting experience unlike any other in the market.  

• To be given the power and responsibility to put service and community first.  

• To come together as a strong team, while valuing and celebrating our diversity.  

• To be given the tools, resources, and opportunity to grow in their career.  

• To work hard and have fun.  

• We operate a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.  

• The casino is fast paced, requiring the ability and energy to move about it with a true sense of urgency!  

• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.  

• You will work in an environment where smoking is allowed.