What are the responsibilities and job description for the CAGE CASHIER position at Casino Queen Inc?
The Cage Cashier is responsible for conducting monetary transactions for patrons, table games and slots departments in a timely, friendly, and enthusiastic manner. The Cage Cashier position interacts directly with patrons and is expected to meet standards of exceptional service at all times.
ESSENTIAL FUNCTIONS
- Conduct and control casino banking activities within the assigned cage window, including but not limited to transactions involving patrons and additional Casino departments according to all applicable laws, regulations, and internal controls
- Issue, control, and reconcile all cashier funds within the assigned cage window
- Maintain an impress balance of cashier station
- Provide security and accountability of Company funds entrusted to the assigned cage window
- Answer phone lines for patrons or pit personnel
- Assist in the investigation and correction of shortages and errors within assigned window
- Accept credit applications to be processed by the credit department
- Verify all money transactions, including check cashing for patrons, according to internal control regulations
- Perform all opening/closing duties as assigned
- Learn and implement all rules, laws, regulations, policies, and Internal Controls pertaining to the Cage and Credit department, including Title 31
- Must report all suspicious persons, activity, or hazardous conditions to management immediately
- Must be able to apply knowledge gained from training, education and work experience
- Must be friendly and courteous at all times
- Must be able to apply customer service standards as directed
- Able to satisfactorily complete assignable work requested by the Shift Manager
- Other duties as assigned
QUALIFICATIONS
- High School Diploma/GED
- Minimum of one year monetary experience
- Previous 10-key experience
- Previous computer experience
- Able to effectively communicate verbally and written in English
- Must be able to obtain and maintain an Illinois Gaming License