What are the responsibilities and job description for the Customer Service Representative position at Cash Express, LLC?
Customer Service Assistant Manager
- Cash Express is hiring at our Grayson location!!!
- Contact Wilma Ward at 606-548-0804 for more info.
Hiring for a full-time Assistant Manager Floater who will support the manager in the daily operations of the branch office, which include customer service, collections, marketing, and general office management duties. Our ideal entry-level candidate will be an outgoing individual with a great attitude and exceptional work ethic, who understands the sense of urgency and will project a strong, positive, customer-friendly atmosphere. You will be required to travel within the district as needed.
We fully train so there no experience necessary as long as you are trainable and have the drive to work.
Duties & Responsibilities
- Prepare and process personal loan applications and renewals
- Provide excellent customer service while performing all tasks
- Perform collection activities on delinquent accounts
- Perform marketing strategies directed at both current and past customers as well as the general public and may include working community events, distributing flyers, visiting local businesses, and mailing letters
- Interact regularly with the public
Requirements
- Prompt and regular attendance
- A valid state driver’s license, insurance, and reliable transportation to use for work
- Willingness and ability to come in early, work late and work Saturdays
- Strong communication skills
- Strong computer skills with experience using standard applications, e-mail, and internet.
- Ability to operate a variety of other office equipment, including a calculator, copy machine, printer, fax machine, and telephone
- Willingness to follow all state and federal regulations as well as company policies and procedures
- Ability to work inside and outside, drive, walk on uneven ground, and climb stairs
- Ability to multitask, learn quickly & solve problems
Hours & Dress Code
- 40 work week
- Monday – Friday: 8:45-5:30 or until work is completed
- Saturday: 9-2
- Sunday: closed
- Dress code is business casual
- Tennis shoes can be worn any day
Compensation & Benefits
- Exceptional earning potential through monthly bonuses
- Competitive biweekly pay $17-$18 per hour
- Christmas bonus
- Training pay & a great learning experience
- Sick pay (24 hours per year after six months of employment)
- Vacation pay (up to 5 days within the 1st year, 1 week after 1 year, 2 weeks after 2 years)
- Holiday pay
- Medical, vision, dental, life insurance, accident, critical illness, and short-term disability offered
- Opportunity for advancement
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Ability to Commute:
- Grayson, KY 41143 (Required)
Ability to Relocate:
- Grayson, KY 41143: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $18