Pawn Broker Sales Associate

Cash Connection is a family-owned and operated, state-licensed pawnbroker serving both Central and Southern Oregon with five convenient locations. We have re-engineered the pawnshop experience to deliver exceptional service that exceeds customer expectations. As we expand, we are seeking motivated individuals to grow with us and contribute to our dynamic team.

Job Summary

We are looking for an energetic and customer-focused Pawn Broker Sales Associate to join our team. In this role, you will be the friendly face of our store, helping customers with their pawn transactions, retail sales, and product inquiries. Your enthusiasm and sales skills will drive customer satisfaction and store success while ensuring smooth operations at the cash register and sales floor.

Why You’ll Like Working With Us

We believe hard work should be recognized and rewarded. Along with a 401(k) with company match and an employee discount, our team has opportunities to earn quarterly and annual bonuses, plus additional incentives and friendly team challenges throughout the year.

This is not a high-pressure commission environment — we focus on teamwork, great customer service, and creating opportunities for our employees to succeed while still having a little fun along the way.

Duties

• Assist customers with pawn loans, retail purchases, and product information in a lively, professional manner
• Operate POS (Point of Sale) systems to process transactions accurately and efficiently
• Conduct product demos to showcase merchandise and upsell items to maximize sales opportunities
• Handle cash register operations including cash handling, cash drawer balancing, and retail math calculations
• Stock shelves, organize merchandise, and maintain attractive displays through effective merchandising
• Provide excellent customer service by addressing inquiries via phone etiquette and in person
• Support store operations by managing retail sales transactions, upselling products, and assisting with stock management

Requirements

• Prior experience in retail sales or cashiering, preferably with supervising or leadership responsibilities
• Strong communication skills in both English and bilingual abilities are a plus
• Familiarity with POS systems, cash register operations, and retail math calculations
• Ability to perform basic math accurately for cash handling and transaction processing
• Excellent customer service skills with professional phone etiquette
• Knowledge of retail store product knowledge, merchandising techniques, and inventory stocking procedures
• Demonstrated ability to supervise team members or assist in supervising staff is desirable
• Must be dependable, detail-oriented, and able to thrive in a fast-paced environment

Join us at Cash Connection where your energy fuels our success! We’re dedicated to creating a vibrant workplace that values your skills and encourages growth. If you’re passionate about providing outstanding service while developing your sales expertise in a dynamic setting, we want to hear from you!

Pay: $16.00 - $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off

Application Question(s):

• Are you willing and able to successfully complete a criminal background check as a condition of employment?
• Are you aware of anything in your background that may prevent you from successfully completing our pre-employment background check?
• Please describe how your current or most recent work experience has prepared you for this position. Include specific skills, responsibilities, or accomplishments that you believe would transfer to this role.
• Tell us about a time you made a mistake at work. How did you handle it?

Ability to Commute:

• Bend, OR 97701 (Preferred)

Work Location: In person

Salary : $16 - $20