What are the responsibilities and job description for the Front Office Coordinator position at Casey Dental?
Front Office Coordinator
Join a supportive, patient-centered dental team where your skills truly matter.
Are you a motivated, team-oriented & reliable Front office coordinator looking for a place to grow, feel valued, and make an impact each day? We’re seeking an enthusiastic professional to join our practice and contribute to an exceptional patient experience!
Schedule:
Monday: 8AM-5PM
Tuesday: 7:15AM-5PM
Wednesday: 7:15AM-5PM
Thursday: 7:15AM-5PM
Friday: Office Closed
Compensation & Benefits
We offer a culture that values caring, professional development, growth, and sustainability. Our comprehensive and competitive benefits package includes but is not limited to:
- Competitive pay
- Medical, Dental and Vision insurance options
- Short-term and long-term disability insurance
- Life insurance gifted to you
- 401(k) with employer match
- Paid time off and paid holidays
- A team culture focused on growth, communication, and high-quality care
- Work-life balance
What You’ll Do
As a key member of our team, you will help support smooth, efficient, and comfortable patient care by:
- Greet and check in patients with warmth, professionalism, and efficiency
- Answer phone calls, respond to patient inquiries, and schedule appointments
- Verify dental insurance eligibility and accurately input patient and insurance information
- Collect co-pays, process payments, and balance daily transactions
- Assist with treatment plan presentation and financial arrangements when needed
- Maintain up-to-date knowledge of services offered and insurance plans accepted
- Confirm patient appointments and manage the daily schedule to reduce no-shows
- Support compliance with HIPAA, OSHA, and Squire Dental policies
- Collaborate with clinical and administrative teams to ensure a smooth patient experience
- Maintain an organized front office environment
- Other duties as it relates to the position
Qualifications
Required:
- High school diploma or equivalent
- Minimum 1 year of dental front office experience
- Excellent customer service and communication skills
- Detail-oriented with strong organizational and multitasking abilities
Preferred:
- Proficiency in dental software systems (Denticon)
Work Environment & Physical Requirements
- Frequent use of a computer, phone, and standard office equipment
- Ability to sit, stand, and assist patients for extended periods
- Occasional lifting of office supplies or records
Don't Wait! Apply Today!
We are an Equal Opportunity Employer and prohibit discrimination or harassment of any kind. Employment decisions are based on qualifications, merit, and business needs. We are committed to fostering a professional and respectful workplace where all individuals have an equal opportunity to contribute and succeed, and where everyone has the opportunity to feel valued.