Garden Center Sales Manager

POSITION SUMMARY

As a sales manager you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. 

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES 

The essential functions include, but are not limited to the following: 

MANAGEMENT:

·      Responsible for overseeing of all aspects of the Garden Center Division

·      Directly supervises all Garden Center sales associates

·      Taking responsibility and providing leadership for day-to-day operations within the Garden Center department

·      Responsible for scheduling department associates to ensure proper staffing, while staying with budgeted labor guidelines

·      Ability to open and close store when scheduled

·      Responsible for training, managing and scheduling department employees

CUSTOMER SERVICE:

·      Proactively engage and make a connection with customers. 

·      Asking questions and listening to customers needs. 

·      Directing customers to merchandise informing them about upcoming events promotions mobile offers. 

·      Provide premier customer service. 

·      Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.

SALES:

·      Provide attractive and creative displays with proper signage and information for customers, including rotation of season products

·      Cross-selling products and knowing layout of the store.

·      Make suggestions to customer on latest trends and current promotions based on customers individual needs.

·      Up-selling products.

·      Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. 

·      Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. 

·      Completing various forms of paperwork reports and reconciliation

INVENTORY:

·      Responsible for managing inventory, sales, labor and expenses to maintain a profitable department

·      Responsible for completing purchase orders and other inventory related paperwork in a timely manner

·      Responsible for monitoring inventory levels for re-ordering from vendors or by communicating with the buyers

·      Must be able to unload trucking with incoming product, accurately check in that product and communicate any overages, shortages and damages to the buyer

·      Responsible for keep shelves and displays stocked and organized with proper information, meeting customer needs

·      Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.

·      Manage periodic inventories

DEPENDABILITY:

·      Adherence to assigned work schedule.

·      Accurate and complete follow through on work assignments

·      Other Duties as assigned 

WORK HOURS

·      Available to work a variety of hours which may include early mornings evenings weekends and holidays

·      Must be flexible with your scheduling to accommodate customer needs

·      Willingness to work overtime as needed

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES) 

·      Experience with retail sales

·      Management experience helpful

·      Basic all-around knowledge of gardening; including soils, amendments, seeds, fertilizers, pesticides, tools, etc

·      Basic computer knowledge and use of Microsoft Office programs

·      Strong interpersonal and communication skills.

·      Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals.

·      Ability to effectively communicate with customers peers and management.

·      Ability to communicate on the telephone with proper etiquette.

·      Basic math functions such as addition subtraction multiplication and division.

·      Ability to multitask while being attentive to customers and remaining flexible to the needs of the business.

·      Ability to work as part of a team and take initiative independent of direct supervision.

·      Enthusiastic friendly and energetic with a desire to provide outstanding service.

·      Ability to lift heavy objects, walk and stand for long periods of time and perform strenuous physical labor under adverse field conditions

Benefits

BENEFITS:

• Competitive salary based on experience and qualifications.
  
• Health, dental, and vision insurance.
  
• Retirement plan.
  
• Paid time off and holidays.
  
• Continuous professional development and training opportunities.