Inside Sales Specialist

JOB SUMMARY:  

Owning the customer relationship through the support of our outside sales reps and being the liaison for our customers is the daily game. Owning It is what it’s about.

Purpose/Cause/Passion

“We get it done – right”.  We are also mindful of our three uniques - Responsive, Reliable, and Resourceful. Owning the customer relationship through the support of our outside sales reps and being the liaison for our customers is the daily game. The standard cookie cutter duties are below but remember, “Owning It” is what it is about.

Essential Functions and Responsibilities:

• Meets standard requirements and has an advanced skillset in essential functions and responsibilities Inside Sales Representative.
• Work with sales management to service specific accounts, promote new opportunities, or identify potential new customers to start lasting relationships
• Has enhanced knowledge of products, services, and production processes
  1. Paper and paperboard products
  2. Printing and packaging processes
  3. Sheeting, slitting, lamination, and warehousing process
  4. Logistics and scheduling
• Skill in problem solving for complex issues and in collaborative communication
  1. Pricing
  2. Delivery
  3. Quality
  4. Logistics and inventory
  5. New products
• Includes site visits to customers and/or Case divisions
  1. Meets company auto insurance liability requirements
• Present ideas to Inside / Outside Sales Team, division management
• Utilizes CRM to maintain customer information and sales notes
• Possesses excellent written and verbal communication skills
• Strong listening and presentation skills
• Assist in budgetary forecasting 
• Follow Case Paper Core Process – Inside Sales
• Other related duties as assigned

It is the policy of Case Paper to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race; color; religion or creed; physical and mental disability; sex, including pregnancy (including childbirth, lactation, and related medical conditions); sexual orientation; gender; gender expression, including transgender; national origin; ancestry; marital status, including domestic partnership; veteran status; age; ancestry; genetic information; and military and veteran status, or any other classification protected by applicable local, state, or federal laws. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

Case Paper is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Case Paper is a drug-free workplace.