What are the responsibilities and job description for the Technical Trainer - Construction Equipment position at Case New Holland Industrial?
About Us
Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.
Grow a Career. Build a Future!
Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.
Job Purpose
The Technical Trainer will deliver Service Training courses in support of agricultural and construction brands for dealer service technicians, field personnel, and internal company personnel. They will work in a team environment to deliver comprehensive training curriculum on assigned products, including all supporting materials, while maintaining a professional training environment. Communicate effectively with Technical Support, Product Management, and field personnel to identify training needs/issues and achieve product support training objectives. The instructor should have excellent knowledge of the products, strong communication skills, and the ability to engage and educate diverse audiences.
Key Responsibilities
- Deliver comprehensive Technical Training Engine courses for dealer service technicians, field personnel, and internal company personnel, ensuring effective knowledge transfer and skill development.
- Collaborate with the Development group to create high-quality training support materials on current products, ensuring accuracy and relevance.
- Support other product support areas (Technical Support and Technical Publications) as required, contributing your expertise and knowledge.
- Maintain and manage equipment inventory for assigned products to support Service Training needs effectively.
- Ensure training courses and materials adhere to department guidelines, including pre/post-testing and standard course evaluations, to maintain quality standards.
- Coordinate travel arrangements, supporting material logistics, and equipment for onsite and offsite training courses, ensuring smooth execution.
- Be willing to work at offsite locations to present localized training for approximately 60% of the time, demonstrating flexibility and adaptability.
- Maintain CNH Training Inventory for Engines Classes in the Southeast Region
Experience Required
- Bachelors degree in Agriculture, Construction Technology, Education, Training, Business Management or related degree type, with a minimum of 6 years of combined experience in a related field
- In Lieu of a Bachelors’ degree, an Associate’s Degree in Agriculture, Construction Technology, Education, Training, Business Management or related degree type, with a minimum of 8 years of combined experience in a related field can be considered
- In Lieu of an Associate’s or bachelor’s degree, 10 years of experience in Training, Education, Business Management or agricultural industry can be considered
- A minimum of 6 years combined experience in direct training, instruction, education, sales or product management (gained by working in a field sales position)
- Minimum 2 years of working knowledge and experience leading a classroom or as a trainer
- Product knowledge of CASE IH, New Holland or Case Construction equipment
- Proficiency in both PowerPoint and Word is required, with a basic understanding of Excel and other software
Preferred Qualifications
Pay Transparency
The annual salary for this role is USD $74,625.00 - $114,425.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)
What We Offer
We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.
At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:
- Flexible work arrangements
- Savings & Retirement benefits
- Tuition reimbursement
- Parental leave
- Adoption assistance
- Fertility & Family building support
- Employee Assistance Programs
- Charitable contribution matching and Volunteer Time Off
Click here to learn more about our benefits offerings! (US only)
US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.
Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.
If you need reasonable accommodation with the application process, please contact us at narecruitingmailbox@cnhind.com.
Salary : $74,625 - $114,425