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Family PASS - Case Manager

Case Manager - Shelter House
Fairfax, VA Full Time
POSTED ON 11/30/2023 CLOSED ON 12/14/2023

What are the responsibilities and job description for the Family PASS - Case Manager position at Case Manager - Shelter House?

Title: Case Manager (FT)

Department: Patrick Henry Family Shelter

Reports to: Senior Case Manager

FLSA Status: Exempt

Salary Range: $52,000 - $56,000 Per Year

About Us:

Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence. In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children.

Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.). In addition to our incredible mission and culture, we offer our employees a work-life balance, 401K (with employer matching), and core benefits (medical/dental/vision) for full-time employees with a generous employer contribution towards premiums.

About the Role:

The case manager works under the supervision of the Senior Case Manager and assists low-income working families who have experienced homelessness and those at risk of homelessness. Case manager’s primary responsibilities are to the Family PASS Self-Sufficiency Program, which provides long-term intensive case management for up to three years and works with county resources to help clients attain the education and skills training needed to become economically self-sufficient with a focus on increased earnings through job training and additional education. The case manager supports a caseload of 15-20 households. Case Managers are to implement services with a trauma-informed, strengths-based and client-centered approach while assisting households to work toward self-sufficiency. The case manager works closely with their supervisor to accomplish program goals and priorities in accordance with agency philosophy and values, and best practices for homelessness and survivors of domestic violence.

How you will contribute:

  • Interviewing and screening clients for eligibility for Family PASS’s Self-Sufficiency Program.
  • Assessment of client strengths and needs Complete ongoing biopsychosocial-spiritual assessment to determine client strengths and needs and to ensure stability.
  • Development of individualized client-centered case plan goals and action plans.
  •  Coordination of linkage and referral to community resources to include services such as education/training, career counseling, mental health services, financial literacy, legal services, childcare, medical/dental services, etc. Using holistic approach consult with supervisors, and/or other programs to help families overcome barriers to meeting goals and objectives.
  • Advocate for client needs to ensure housing and financial stability.
  • Plan, schedule, coordinate, and facilitate meetings with clients on an ongoing and as needed basis.
  • Be prepared for and actively participate in staff meetings, trainings, and one on one supervisions and any other meetings determined necessary.
  • Creating, tracking, and maintain client case files in accordance with agency and best practice standard.
  • Timely documentation of client contacts and case management activities in relevant databases and client files
  • Ensure client data is entered into client lists and other relevant databases in an accurate and timely manner.
  • Perform other duties deemed necessary to support the program and agency.

Salary : $52,000 - $56,000

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