Senior Director of FQHC and CCBHC

Position Description: Under the direction of the Chief Operating Officer, the Senior Director, FQHC & CCBHC is responsible for the overall design and direction of Cascadia’s FQHC and CCBHC programs to ensure high quality, integrated client care. This position oversees and/or participates in planning, implementation, budgeting, evaluation, and supervision of all program components.

This position must understand, appreciate, and respect the differences within our Cascadia community. As such, it is expected that this position promotes integrated care, our vision of trauma-informed and person-first approaches and helps create a work environment of acceptance.

Essential Responsibilities

This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position. Management reserves the right to modify, add or remove duties as necessary.

• Ensure FQHC and CCBHC programs maintain compliance with all federal and state rules.
• Develop project scopes and workplans to simplify complex projects.
• Provide FQHC/CCBHC subject matter expertise to all areas of the organization.
• Effectively integrate separate contributions from various stakeholders into a coherent whole client deliverable.
• Oversee and monitor costs, quality, and risk within the FQHC & CCBHC programs.
• Contribute to business development by engaging and collaborating with internal and external stakeholders.
• Educate internal and external stakeholders on FQHC & CCBHC compliance, designation, reimbursement, and regulatory issues to ensure adherence to standards and optimize operations.
• Assess client data in detail to identify patterns, trends, and dynamics, providing strategic insights that address underlying issues and drive impactful solutions.
• Communicate client issues effectively to regulatory bodies and articulate challenges in a clear and accessible manner to stakeholders.
• Create project scopes and workplans that address core client concerns, incorporating larger client strategies, down into actionable steps.

Compliance

• Respect and honor participant rights and responsibilities and demonstrate professional boundaries and ethics.
• Assures compliance with local, state, and federal laws and regulations, including FQHC and CCBHC requirements.
• Maintain knowledge of, review and ensure compliance with all applicable federal, state, county, and city regulations, contract obligations, and internal policies.
• Adhere to mandatory abuse reporting laws and HIPAA requirements.
• Attend seminars, training, and other educational opportunities to develop professional skills and abilities.
• Provide input and feedback to program leadership regarding program policies and procedures.

Supervisory Oversight

• Lead staff and plan strategies to facilitate integration of operations throughout departments.
• Participate in staff meetings and training.
• In collaboration with the management team hire and train staff, ensure work plans and priorities for staff members are addressed.
• Provide consistent supervision and support for direct reports.
• Promote and ensure completion of annual training requirements.
• Demonstrate commitment to continuing professional development.

Leadership

• Take the initiative in thought leadership, innovation, and creativity.
• Create, model, and maintain a work culture that supports Cascadia’s mission.
• Attend and participate in all meetings as assigned, including but not limited to staff and team meetings, consultations with staff, individual and group supervision.
• Develop and maintain strong relationships with internal and external customers to promote quality and efficiency in Cascadia operations.
• Perform other duties as assigned.

Qualifications

Education:

Required:

• A bachelor’s degree OR, High school diploma or equivalent with 4 years of experience in related field, in addition to the required years below is required.
• A master's degree in related field, such as MPH, MPA, or MHA is preferred.

Experience:

Required:

• 8 years of related work experience, with at least three years of management or supervisory experience and five years of FQHC/Community Health Center experience.

Preferred:

• 10 years of operational and/or leadership experience in Community Health Centers.
• Prior operational experience in FQHC/CCBHC
• 3 years of experience in CCBC.

Specialized Knowledge, Skills, and Abilities:

• Proven leadership and managerial skills with the ability to plan, organize, execute, and direct healthcare operations.
• Strong analytical skills with the ability to interpret data and trends.
• Strong financial acumen and ability to manage up and down within an organization.
• Communication skills with technical expertise in facilitation, consensus building, collaboration, effective budget management/development.
• Expert level written and verbal communication skills
• Demonstrated proactive approaches to collaboration and problem-solving to meet deadlines
• Highly resourceful team-player, with the ability to also be extremely effective independently.
• Demonstrate ability to translate policies into operational processes
• Operate computer hardware and software at a level needed to effectively perform job functions.

Other:

• Possess a valid driver’s license, three-year driving history, clean driving record, ability to pass Driver Motor Vehicle (DMV) check and complete the Cascadia online Defensive Driving course.

We offer generous benefits for our full-time and part-time employees (20 hours pro-rated) including:

• Generous Paid Time Off Package Full-time employees earn 6 weeks of PTO in their first year!
• Medical and Dental Coverage (begins 1st of the month following 30 days after hire date)
• VSP Vision Discount Plan
• 403(B) Retirement Savings (Pre and post-tax plans with up to 8% employer matching contribution!)
• Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
• Short-Term Disability, Long-Term Disability, and Life Insurance
• Paid Bereavement and Jury Duty Leave
• Length of Service Award
• Voluntary Life Insurance
• Supplemental Insurance
• Student loan forgiveness options

Wellness Benefits:

• Employee Assistance Program (EAP)
• Bicycle Reimbursement
• Discounted Fitness Memberships
• Trauma Support Team

Location/Schedule: This position is based at the Lloyd Corporate Plaza, located in NE Portland, OR. The schedule for this position is Monday through Friday, 8:30 a.m. to 5:00 p.m.

Position: Senior Director of FQHC & CCBHC

Program: FQHC & CCBHC

Cascadia’s Mission and Vision:

Mission: Cascadia Health delivers whole health care – integrated mental health and addiction services, primary care, and housing – to promote hope and support the well-being of the communities we serve.

Vision: We envision a community where everyone benefits from whole health care, experiences well-being, and has a self-directed, connected life.