What are the responsibilities and job description for the Dental Front Office Staff position at Cascades Center for Dental Health?
About the Practice
At CascadesONE Dental - Sterling, we have a fast-paced, state of the art technology, one stop office, quality care, energetic and hardworking, self-motivated, sociable, and able to build a strong rapport, confident to think outside the box, Willing to accept failures, and learn from them, as well as successes. Work like a team- be a family. Our passion is to provide our patients with world class comprehensive care in a timely, efficient, and comfortable environment by our highly trained team of dental professionals who love what they do.
Responsibilities
As a Front Office staff member, you play an important role in our office and perform a wide range of responsibilities, to include:
- Schedule and confirm patient appointments.
- Verify insurance for all clinical appointments.
- Collect all monies due for services rendered.
- Develop and maintain doctor/hygiene schedules as necessary.
- Greet and check patients in and out, before and after treatment.
- Educate, consult and present patient treatment plans.
- Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable.
- File insurance pre-determinations.
- Conduct financial consultation with patients when new treatment plans are presented, as applicable.
Qualifications
- High school diploma or equivalent required.
- A minimum of two years of front office experience preferably in a dental setting.
- Proficiency with Microsoft Office Suite.
- Knowledge of dental software strongly preferred.
Benefits Offered
In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.
Salary Range
Based on experienceRequisition Number
2025-16881